Practical Teaching Skills for Driving Instructors : Developing Your Client-Centred Learning and Coaching Skills.

Description

Cover Contents About the authors Introduction Communication and coaching skills Learning skills Teaching and learning Instructor qualities 01 How people learn Structured training The learning process Transfer of learning Skills training Overcoming barriers 02 Communication Instruction Coaching Verbal communication Listening skills Briefings and explanations Body language Feedback 03 Client-centred learning and coaching Coaching or instructing Principles of coaching Benefits of coaching Coaching skills Effective questioning Active listening – a few reminders Pupil feedback Modifying behaviours in driving Goals Goals for Driver Education (GDE) Coaching – a summary 04 Structured learning Goals and goal setting Levels of instruction Route planning Fault assessment Hazard perception Pupil involvement Visual aids The use of questions Intervention 05 Driver training Lesson structure Main car controls Moving off and stopping Use of mirrors Use of signals Turning and emerging at junctions Crossroads Meeting and dealing with other traffic Manoeuvres Reverse parking Bay parking Parking on the right and reversing two car lengths Emergency stop Pedestrian crossings Roundabouts and dual carriageways Making progress and road positioning Anticipating the actions of other road users Independent driving and use of sat nav 06 National standard for driver training Introduction Meeting all legal requirements Designing learning programmes Enabling safe and responsible driving Managing risk Evaluating and developing knowledge, understanding and skills Developing and using role-play programmes Notes and discussion points 07 Goal setting and risk management Over- and under-instruction Goal setting Managing the risk 08 The ADI Standards Check Lesson planning Competence standards examples Typical lessons Interpreting the assessment criteria 09 Professional development Benefits of CPD Driver trainer competence framework Business skills and customer care Handling complaints ADI national organisations Driving standards Driving instructor training Driving instructor qualifications Business opportunities Appendix 1: Useful contacts Appendix 2: Reference books Index