Compliance Capitalism: How Free Markets Have Led to Unfree, Overregulated Workers

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Cover Half Title Series Information Title Page Copyright Page Dedication Table of Contents Foreword Preface Acknowledgments 1 The Freedom to Make More Rules Soccer Balls and Stick Shifts A Smaller Government Rules Under the Radar Less Ownership, More Rules, and Less (quality) Work Two Thousand Years of Reading A Market Favorite: Don’t Have Public Transport at All Compacted Snow More Paperwork Relationships Have Your Contractors Completed Their Annual Fire Safety Training? Soccer Ball Redux 2 Free Markets in Theory; Intensive Managerial Control in Practice From French to Anglo Innovation Mom Cooked His Dinner Governments Can Actually Run Things Well—or Can They? The End of Keynes From Mont Pèlerin to the Anglo World To Chicago and Back Neoliberalism Comes to Continental Europe Free in Rhetoric, Heavily Controlled in Practice Some Conditions for Free Markets to ‘work’ Entrepreneurial Interests Have to Align With Public Interests Domino’s Pizza is Repairing Roads, Stamping a Filled pothole With its Logo The Consumer Has to Choose Voluntarily and Possess Sufficient Purchasing Power Both Providers and Consumers Need to Have Freedom of Choice Note 3 The Macro: Sell Out and Pull Out Privatization and Corporate, as Opposed to State, Governance Self-regulation and Responsibilization Deregulation and Performance-Based Regulation Market Concentration A Free Market That Strangled Free Markets The Decline of Participatory Equality Note 4 The Meso: Mistrust and Monitor Deprofessionalization Proletarianization The Growth of a Compliance Workforce Surveillance Capitalism Surveillance and the Shift in Power 5 The Micro: Audit and Cash in Auditism Financialization and Short-Termism The Monetization of Bureaucracy Eat Your Own Tail 6 How Could Governments Have Missed This? The Balance of Bureaucracy The Cost of Compliance Counting the Rules Don’t Count the Rules, Count the Cost Deregulation and Measuring Reductions in the Cost of Compliance The Standard Cost Model Compliance Pressure Rules That Are Born Bad and Rules That Have Gone Bad ‘Overregulation’ Experiencing Compliance Cost Doability of a New Rule Usefulness of a New Rule Notes 7 A Retreat Into Rules Bystanders Or Accomplices? Safetyism Moral Entrepreneurism Escape From Freedom From Community to Autonomy to Alienation ‘How Capitalism Is Done in the 21st Century’ The Cognitive Shortcut References Index