ENGLISH

SwitchPoints: Culture Change on the Fast Track to Business Success

By Peter Edwards , Judy Johnson , Les Dakens , Ned Morse

Book information

Year
2008
ISBN
0470283831, 9780470283837, 9780470407301
LCC
HE2810.C14 S95 2008
Open Library ID
OL16908706M
Language
english
Format
PDF
Filesize
2 MB (1804370 bytes)
Edition
1
Pages
254\291
Topic
Business
Time added
2011-06-04 13:46:07

Description

SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years–becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today. Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.

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