ENGLISH

Emotionally Intelligent Design: Rethinking How We Create Products

By Pamela Pavliscak

Book information

Publisher
O'Reilly Media
Year
2018
ISBN
9781491953143, 1491953144
Language
english
Format
PDF
Filesize
26 MB (27492700 bytes)
Edition
1
Pages
286\231
Time added
2023-03-03 16:27:08

Description

As technology becomes deeply integrated into every aspect of our lives, we’ve begun to expect more emotionally intelligent interactions. But smartphones don’t know if we’re having a bad day, and cars couldn’t care less about compassion. Technology is developing more IQ, but it still lacks EQ. In this book, Pamela Pavliscak—design researcher and advisor to Fortune 500 companies—explores new research about emotion, new technology that engages emotion, and new emotional design practices. Drawing on her own research and the latest thinking in psychology, neuroscience, and behavioral economics, Pamela shows you how design can help promote emotional well-being. You’ll learn: How design has transformed emotion and how tech is transforming it againNew principles for merging emotional intelligence and design thinkingHow to use a relationship model for framing product interactions and personalityMethods for blending well-being interventions with design patternsHow emotional resonance can guide designers toward ethical futuresImplications of emotionally intelligent technology as it scales from micro- to mega-emotional spheres Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7

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