Lean and agile project management : how to make any project better, faster, and more cost effective, second edition

Description

Cover Half Title Title Page Copyright Page Dedication Table of Contents Foreword Preface About the Author Chapter 1 The Three Faces of Traditional Project Management Project Initiation Project Planning Project Execution Project Monitoring and Controlling Project Closing PRINCE2, Change Management Roles and Responsibilities Project Team Project Manager Sponsor Steering Committee Customer Stakeholders Vendors or Service Providers Common Project Management Challenges Cost Time (Schedule) Scope Managing Project Success Chapter 2 A Lean History of Lean Sigma Lean Six Sigma Yellow Belt Lean Six Sigma Green Belt Lean Six Sigma Black Belt Lean Six Sigma Master Black Belts Five Laws of Lean Flow Push/Pull Value Value Stream Mapping Chapter 3 Agile Comprehensive with an Emphasis on Scrum Earned Value Management Recognized Certifications in Agile Agile Basic Tools and Techniques Scrum Sprints Sprint Retrospectives Agile Stages Agile Manufacturing Agile Change Management Agile Project Management Agile Challenges Chapter 4 Initiating the Project Project Selection Using the Lean Six Sigma Method Stakeholder Analysis Process Map CTQ Factors CTQ Tree Suppliers, Input, Process, Output, Customer Voice of the Customer Affinity Diagram SWOT Analysis Develop a Business Case Feasibility Study Project Charter Setting Up a Project Management Office Forming the Team Training the Team Chapter 5 The Planning Process Work Breakdown Structure The Project Plan Models for Planning Structured Problem Solving When Planning PDCA Model DMAIC Model 3Ps Method 6Ms Method 6Ws Approach A3 Format: Lean and Agile 5 Why Approach: Lean and Agile Six Thinking Hats Analysis Design Development Implementation Evaluation Chapter 6 Project Execution Evaluation Metrics for Piloting or Testing Schedule and Effort/Cost Variance Resource Utilization Change Requests to Scope of Work Number of Problems Reported by Pilot Attendees Performance Monitoring Provide Project Status Chapter 7 Monitoring, Controlling, and Closing a Project The Data Collection Plan Change Management Making Communication Easier Specific Activities Managing and Tracking Decisions Managing and Tracking Action Items Execute and Revise Project Schedule Manage Risk Cause-and-Effect Matrix Control Charts Tools Celebrate the Success Talk about Lessons Learned Record Best Practices Create Standard Work Why Implement Standard Work? Elements of Standard Work How to Develop Standard Work Chapter 8 Applying Lean and Agile Techniques to Project Management Areas of Knowledge Promoted in the PMBOK® Project Integration Management Continuous Integration Value Stream Mapping Takt Time Fishbone and Five Whys Poka-Yoke Project Scope Management Project Time Management Project Cost Management Project Quality Management Project Human Resource Management Project Communications Management Project Risk Management Chapter 9 A Leaner, More Agile Approach to the Project Management Life Cycle: SSD Project Life Cycle™ Selection Planning Execution Close Out Chapter 10 Making the DMAIC Model Leaner and More Agile: Define DEFINE, Measure, Analyze, Improve, Control Process Mapping Project Charter SWOT Analysis Critical to Quality SIPOC Diagram Quality Function Deployment DMAIC WBS Affinity Diagram Kano Model Chapter 11 Making the DMAIC Model Leaner and More Agile: Measure Define, MEASURE, Analyze, Improve, Control Detailed Process Map Benchmarking Scorecards Failure Mode and Effects Analysis Sigma Calculations Cp and Pp Indexes Measurement Systems Analysis Data Collection Plan Chapter 12 Making the DMAIC Model Leaner and More Agile: Analyze Define, Measure, ANALYZE, Improve, Control Key Tools: The Big Seven Flowchart Histogram Pareto Chart Scatter Diagrams Fishbone Diagram Check Sheet Control Charts The Five Whys Statistical Thinking Statistical Process Control Stem-and-Leaf Diagram Type I and Type II Errors Design of Experiment Analysis of Variance Chapter 13 Making the DMAIC Model Leaner and More Agile: Improve Define, Measure, Analyze, IMPROVE, Control Project Plan Chapter 14 Making the DMAIC Model Leaner and More Agile: Control Define, Measure, Analyze, Improve, CONTROL ROI Calculations ROI Formula Sustainability 5S Plans Closeout Activities Summary of DMAIC Chapter 15 Ethics and Social Responsibility What Project Managers Should Know about Ethics and Values in a Lean and Agile Environment Ethics Values Chapter 16 The Lean and Agile Project Leader/Manager Model Being Both a Leader and a Manager Appreciation of a System Knowledge of Variation Theory of Knowledge Understanding of Psychology Chapter 17 Change Management Basics: Lean and Agile Project Managers Chapter 18 Lean and Agile Project Management: International Influences Chapter 19 ISO 13053 International Standards for Six Sigma ISO 13053-1 ISO 13053-2 Chapter 20 The Difference between Lean and Agile Appendix A: Lean and Agile Project Management Body of Knowledge (SSD Global Solutions Version 4.2) Appendix B: Lean and Agile Project Management Terms Appendix C: Lean Six Sigma Competency Models Index