ENGLISH

CMDB and Configuration Management Process, Software Tools Creation and Maintenance, Planning, Implementation Guide

Book information

Year
2008
ISBN
9780980497144, 0980497140
Language
english
Format
PDF
Filesize
1 MB (1222199 bytes)
Pages
144\144
Time added
2011-06-04 13:46:07

Description

A professional technical roadmap to Configuration Management Database (CMDB) Management, with templates & design documents, mindmaps, roles & responsibilities, KPIs, audit plans & other IT Service Management resources for organizational implementation.

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