Enterprise Systems and Technological Convergence: Research and Practice

Description

Enterprise Systems have been used for many years to integrate technology with the management of an organization but rapid technological disruptions are now creating new challenges and opportunities that require urgent consideration. This book reappraises the implementation and management of Enterprise Systems in the digital age and investigates the vital link between business processes, information technology and the Internet for an organization’s competitive advantage and success. This book primarily focuses on the implementation, operation, management and integration of Enterprise Systems with fastemerging disruptive technologies such as blockchains, big data, cryptocurrencies, artificial intelligence, cloud computing, data mining and data analytics. These disruptive technologies are now becoming mainstream and the book proposes several innovations that organizations need to adopt to remain competitive within this rapidly changing landscape. In addition, it examines Enterprise Systems, their components, architecture, and applications and enlightens readers on the benefits and shortcomings of implementing them. This book contains primary research on organizations, case studies, and benchmarks ERP implementation against international best practice. Cover Enterprise Systems and Technological Convergence Library of Congress Cataloging-in-Publication Data Contents CHAPTER 1: Introduction to Enterprise Systems and Technological Convergence CHAPTER 2: An ERP Implementation Framework for Regional Enterprises CHAPTER 3: ERP Implementation Challenges and Critical Success Factors CHAPTER 4: Local ERP Implementation Processes and Standard Methodologies CHAPTER 5: How Artificial Intelligence Is Transforming the ERP Systems CHAPTER 6: Using Business Intelligence in Organizations CHAPTER 7: e-Commerce and e-Business Innovations With ERP Systems CHAPTER 8: pact of ERP Systems and ERP Capabilities for Organizational Success CHAPTER 9: Extending Educational ERP System’s Functionality to Users on the Edge CHAPTER 10: Customer Relationship Management Issues and Analysis CHAPTER 11: Analyzing Human Resource Information System in Organizations CHAPTER 12: Exploring the Competitive Advantage of ERP in Telecommunications CHAPTER 13: Measuring the Success of ERP With the DeLone and McLean Model CHAPTER 14: Analysis of Ethical Issues in HRIS Using the PAPA Model CHAPTER 15: An Analysis of a University’s ERP Implementation CHAPTER 16: Usage and Benefits of Banner ERP System at a University CHAPTER 17: Analyzing the Effectiveness of an ERP’s Order Fulfilment Process CHAPTER 18: Analyzing the Effectiveness of CRM in a Bank CHAPTER 19: Human Resources Management System for Integration and Productivity