Erp Demystified, 3Ed

Description

Title Contents Part I INTRODUCTION 1. Enterprise—An Overview 2. Business Processes 3. Introduction to ERP 4. Basic ERP Concepts 5. Justifying ERP Investments 6. Risks of ERP 7. Benefi ts of ERP Part II ERP AND TECHNOLOGY 8. ERP and Related Technologies 9. Business Intelligence (BI) and Business Analytics (BA) 10. E-Commerce and E-Business 11. Business Process Reengineering (BPR) 12. Data Warehousing and Data Mining 13. On-line Analytical Processing (OLAP) 14. Product Life Cycle Management (PLM) 15. Supply Chain Management (SCM) 16. Customer Relationship Management (CRM) 17. Geographic Information System (GIS) 18. Advanced Technology and ERP Security Part III ERP IMPLEMENTATION 19. To be or not to be… 20. Implementation Challenges 21. ERP Implementation (Transition) Strategies 22. ERP Implementation Life Cycle 23. Pre-Implementation Tasks: Getting Ready 24. Requirements Defi nition 25. Implementation Methodologies 26. ERP Deployment Methods 27. Not All Packages are Created Equal—Package Selection 28. ERP Project Teams 29. Process Defi nition 30. Vendors and Consultants 31. Employees and Employee Resistance 32. Contracts with Vendors, Consultants, and Employees 33. Training and Education 34. Data Migration 35. Project Management and Monitoring 36. Post-Implementation Activities 37. Success and Failure Factors of an ERP Implementation Part IV ERP IN ACTION 38. After ERP Implementation … 39. Operation and Maintenance of the ERP System 40. Measuring the Performance of the ERP System 41. Maximizing the ERP System Part V THE BUSINESS MODULES 42. Business Modules of an ERP Package 43. Financials 44. Manufacturing (Production) 45. Human Resources Management 46. Plant Maintenance 47. Materials Management 48. Quality Management 49. Marketing 50. Sales, Distribution, and Service Part VI THE ERP MARKET 51. ERP Marketplace and Marketplace Dynamics 52. ERP Vendors Part VII ERP—PRESENT AND FUTURE 53. Turbo Charge the ERP system 54. Enterprise Application Integration (EAI) 55. ERP and E-Business 56. ERP, Internet, and WWW—ERP II 57. ERP and Total Quality Management 58. Future Directions and Trends in ERP Part VIII APPENDICES Appendix A Index