Intelligent Organizations: Powerful Models for Systemic Management
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This book is a very important book. Besides its solid theoretical foundations it is a very practical book. It will help managers to better understand their role in the complex world where companies and organizations in general have to operate. The role of managers in organizations is basically to design their organizations and to steer them so they are able to cope steadily with the complexity they have to face, in the outside environment as well as inside, in order to achieve their purposes. This means helping their organizations to be more "intelligent".To show how to do this the author establishes an integrative Framework for the Design and Development of Intelligent Organizations containing five core components which are interrelated: Activities, Structure, Behavior, Basic Parameters (Identity, Ethos and Vision) and Time. Each of them is described in great detail and the implications of its adequate inclusion and design is thoroughly treated.Three very important theories (The Model of Systemic Control-MSC), The Viable System Model-VSM and the Team Syntegrity model-TSM) are described and coherently incorporated into the framework.Another very relevant aspect of this book is the great attention dedicated to the implications that three clearly identified necessary types of management (Operative, Strategic and particularly Normative) have on the companies and organizations' long term viability.In summary I think that this book is a must for managers interested in knowing the very advanced concepts and tools which are today available and ready-to-use for helping them to steer their companies through the actual (and quite probably future) turbulent environments in which they operate.
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