Libraries as dysfunctional organizations and workplaces

Description

Cover Half Title Title Page Copyright Page Dedication Table of Contents Figures Tables Contributors 1 An Introduction to Dysfunction in the Library Workplace Introduction: Why this Book and Who Is this Book For? What Is Workplace Dysfunction? Explanations for Workplace Dysfunction Psychological Organizational and Social Workplace Dysfunction in Libraries Four Topics in Library Dysfunction Low Morale, Burnout, and Turnover Problematic Recruitment, Retention, and Hiring Practices Discrimination and Lack of Workplace Diversity, Equity, and Inclusion Incivility, Harassment, and Bullying Contents of this Book Dysfunctional Libraries: A Western Or Global Problem? Conclusion References 2 The Dysfunctional Library and Academic Librarian Turnover Introduction Dysfunctional and Toxic Work Environments Workplace Bullying Inequitable Treatment Morale Burnout Leadership Recommendations for Addressing Turnover Conclusion Acknowledgments References 3 Improving Dysfunctional Recruitment and Retention in Academic Libraries By Honoring the Whole Person Introduction Dysfunction in Library Recruitment Hiring for “Fit” Assumed Understanding of the Recruitment Process Requisite Experience Critical Analysis of Job Descriptions Critical Analysis of the Interview Interview Questions Interview Schedule Critical Analysis of Evaluation Measures Search Committees Rubrics Letters of Recommendation Retention of Successful Candidates Demystifying and Adjusting Promotion and Appraisal Professional Development Support Work-life Balance Mentorship Programs and Community Networks Library Spaces Conclusion References 4 Precarity Doesn’t Care: Precarious Employment as a Dysfunctional Practice in Libraries Introduction Effects of Precarious Employment Factors Maintaining Precarious Employment in Libraries Resisting Precarity Addressing Attitudes and Values Conclusion References 5 Discrimination as Dysfunction: Why Do Libraries Have a Problem With Diversity, Equity, and Inclusion? Introduction History of Discrimination in Libraries Racism Sexism and LGBTQ+ Discrimination Ableism Contemporary Discrimination in Libraries Contemporary Racism in Libraries Contemporary Sexism, Gender Discrimination, and LGBTQ+ Workers in Libraries Contemporary Ableism in Libraries Marginalized Groups, Recruitment, and Retention Recruitment Onboarding Mentorship Continued Professional Development Conclusion References 6 Workplace Dysfunction and Intellectual Freedom in Public Libraries Introduction Literature Review Workplace Culture Training and Resources Policies and Procedures Methods Results and Discussion General Survey Results Workplace Culture of Intellectual Freedom Training and Resources Policies and Procedures Additional Themes Conclusion References 7 The Saboteur in the Academic Library Introduction Sabotage: Not Just a Beastie Boys Song Why We Sabotage Librarians Sabotage Initiatives to Preserve Status Or Increase Power Librarians Sabotage New Projects to Preserve Past Work Librarians Undermine and Refuse Requests in Order to Keep Jobs Manageable Librarians Sabotage to Protect Themselves and Their Patrons Costs of Sabotage How Sabotage Contributes to Power Structures Sabotage as Structural and Racialized Violence On Helpful Saboteurs: The Race-Class-Gender Nexus of Workplace Expectations A Framework for Addressing Sabotage: The Dohe Role-Mission Framework Role: Job Candidates and New Hires Open-source Intelligence Human Intelligence Role: Library Staff and Librarians Extract Your Allies—and Yourself—from a Hot Zone Role: Team Leads and Managers The Middle Manager as Double Agent Role: Library Administrators and Leaders Conclusion References 8 “Put the Fucking Salary in the Job Ad!”: An Analysis of an Anonymous Corpus of Tweets Introduction The Library Workplace and Anonymity Corpus Generation and VADER Facets of Investigation Engagement Score Grief Index Initial Impressions of the Corpus Closer Examinations of the Corpus Hashtag Tweets Swear Word Tweets Tweets With Media Question-asking Tweets Summary: Engagement Scores Grief Index: A Closer Investigation Conclusion Note References 9 You Are Seen: An Analysis of Library Dysfunction Found in Online Memes Introduction Why Memes? Methods Data Collecting Defining Library Dysfunction Coding Guide Results and Discussion Work Environment Dynamics With Patrons Transformative Librarianship Extraordinary Events MLIS/MLS and the Job Market Reflections and Conclusion Note References 10 A Descriptive Study of Workplace Bullying in U.S. Libraries During the COVID-19 Pandemic Introduction Workplace Bullying in Libraries Methods Results and Discussion What Can Libraries Do About Workplace Bullying? Conclusion References 11 Work Alienation in Academic Libraries: A Marxist Analysis of Library Dysfunction Introduction Marx and Work Alienation: A Theoretical Framework Seeman’s Five Aspects of Work Alienation Powerlessness Normlessness Meaninglessness Self-Estrangement Isolation Organizational Library Dysfunction and Work Alienation: Convergent Phenomena Incivility and Work Alienation Toxic Behavior and Work Alienation Organizational Deviance and Work Alienation Workplace Politics and Work Alienation Poor Communication and Work Alienation Dysfunctional Libraries and Work Alienation: Redux Administrators Paraprofessionals Vs. Librarians Conclusion References 12 Bamboo Ceiling Reframed: Exclusion Through Social Practices and Structures in Libraries Introduction The Bourdieusian Framework Methods Results Discussion Illusio and Habitus Capital and Misrecognition Symbolic Legitimation and Racism Further Research Conclusion References 13 Combating Destruction: Organizational Power and Conflict in Academic Libraries Introduction Group Behavior, Status, and Conflict Social Identity Theory Status Characteristics Theory Social Learning Theory Toward Solutions Role of Library Leadership Role of Tenure in Library Workplace Incivility Future Research and Conclusion References 14 Dysfunction By (Dis)organization: The Academic Library Within University Structure and Organization Introduction Hierarchy in Higher Education Organizational Structure: Where Do Libraries Fit? IT and the Library Conclusion References Index