The Psychology of People in Organisations

Description

A genuinely student-friendly and engaging introduction to work psychology and organisational behaviour. Packed with real life examples and ethical dilemmas to start debate and get students thinking critically, The Psychology of People in Organisations offers authoritative content presented in a refreshingly accessible way. Cover The Psychology of People in Organisations Brief contents Contents About the authors Authors’ acknowledgements Publisher’s acknowledgements Guided tour Foreword What is work psychology? Opening case study Introduction Definitions of work psychology The origins of work psychology The evolution of work psychology Why ‘work’ psychology? Key perspectives in psychology Work psychology and the development of research What do work psychologists do? How do work psychologists contribute to organisational eff ectiveness? The development of positive psychology: the way forward? Psychology in context: the application of psychology to social and global issues Chapter summary Discussion questions Interactive group activity Further reading and online resources References Ethical issues and the nature of research in organisations Opening case study Introduction Ethical issues How do we decide what is ethical? Ethics in psychology at work The nature of research in organisations Research approaches Developing a theory Research designs and methods Advantages and disadvantages of research methods Analysing data Psychology in context: unethical practice at work Chapter summary Discussion questions Interactive group activity Further reading and online resources References Individual differences Opening case study Introduction Approaches to understanding individual differences Why organisations study individual differences Individual differences in intelligence Intelligence at work Measuring intelligence Individual differences in creativity Individual differences in values Individual differences in demographics Individual differences in emotions Psychology in context: emotional intelligence Chapter summary Discussion questions Interactive group activity Further reading and online resources References Personality at work Opening case study Introduction History and development of personality theories Approaches and theories of personality Personality and situational influences Using personality theory in organisations Psychology in context: the dark side of personality Chapter summary Discussion questions Interactive group activity Further reading and online resources References Work–life balance Opening case study Introduction History of work–life balance Work–life balance – problems of defi nition Types of working pattern Work–life balance: practices and policies Men, the child-free and work–life balance Work–life balance around the world Individual needs for a work–life balance Stress and well-being at work The long hours culture Stress, relationships and sex Work–life balance: fact or fi ction? Coaching for a work–life balance Psychology in context: the tyranny of technology – the impact of technology on health and well-being Chapter summary Discussion questions Interactive group activity Further reading and online resources References Selection and assessment Opening case study Introduction The selection and assessment process Job analysis Competency frameworks Selection and assessment criteria Selection and assessment methods in the workplace Computer-based testing and the role of technology Bias and unfairness Performance assessment and appraisals Psychology in context: proactive behaviour – benefi cial or not? Chapter summary Discussion questions Interactive group activity Further reading and online resources References Perception, attitudes and discrimination Opening case study Introduction What is perception? Person perception Attribution theory Why do we conform? Attitudes – what are they? Job satisfaction and organisational commitment Psychology in context: valuing and managing diversity Chapter summary Discussion questions Interactive group activity Further reading and online resources References Motivation and learning at work Opening case study Introduction Need theories Contemporary theories Self-determination theory (intrinsic and extrinsic motivation) Learning theory Expectancy theory Equity theory Goal-setting theory Performance, pay and motivation Work and job design Work psychology in context: corporate social responsibility Chapter summary Discussion questions Interactive group activity Further reading and online resources References Working in teams and groups Opening case study Introduction Relevance of team working in the 21st century Why are teams so popular? Differences between groups and teams Types of groups and teams Theories relevant to groups and teams Team training and development Team learning Negotiation and decision making Psychology in context: conflict in teams Chapter summary Discussion questions Interactive group activity Further reading and online resources References Leadership Opening case study Introduction Trait theories Behavioural theories Contingency theories Neo-charismatic theories New era theories Leadership as a process Leading individuals and teams Differences between leaders and managers Culture differences in leadership Gender issues in leadership Psychology in context: what causes ‘bad leadership’? Chapter summary Discussion questions Interactive group activity Further reading and online resources References Organisational change and development Opening case study Introduction Why do organisations need to change? Implementing organisational change Organisational culture and change Resistance to change Employee adjustment to change Psychology in context: career self-management Chapter summary Discussion questions Interactive group activity Further reading and online resources References Glossary Index