ENGLISH

Communicating with the Public: Conversation Analytic Studies

By Hansun Zhang Waring; Elizabeth Reddington (editor)

Book information

Publisher
Bloomsbury Academic
Year
2020
ISBN
9781350098183, 9781350098213, 9781350098190
Language
english
Format
PDF
Filesize
2 MB (2592895 bytes)
Pages
\209
Time added
2023-05-22 12:30:09

Description

This book offers a collection of conversation analytic investigations into how one US-based philanthropic organization communicates its mission of improving public health. In contrast to political speeches or news interviews with prominent figures, much communication with the public involves the routine work undertaken by institutional representatives as they interact with external audiences: this book considers precisely how this work is accomplished. Communicating with the Public broadens the scope of conversation analysis by unveiling the interactive, multi-party, and multi-modal nature of institutional messaging that might otherwise be construed as a scripted, monologic undertaking. To this end, it examines a diverse array of contemporary platforms, including webinars, podcasts, and television interviews, as well as face-to-face conversations following public talks and panel discussions. Chapters reveal how both foundation representatives and their interlocutors target messaging to specific audiences that may or may not be present, manage the logistics of delivering this messaging, and position themselves as credible experts or a unified institutional collective. Cover Half Title Title Copyrights Dedication Content List of Figures Foreword John Heritage Acknowledgments Part 1 Overview 1 Introduction Elizabeth Reddington and Hansun Zhang Waring Part 2 Doing Messaging 2 Beyond Neutrality and Adversarialness: The Case of Platform Questions Hansun Zhang Waring 3 Enabling Institutional Messaging: TV Journalists’ Work with Interviewee Responses Carol Hoi Yee Lo and Di Yu 4 Constructing the Audience in Media Interviews
Nadja Tadic and Di Yu Part 3 Managing Logistics 5 But-prefacing for Refocusing in Public Talk Ann Tai Choe and Elizabeth Reddington 6 Curating the Q&A: The Art of Moderating Webinars
Allie Hope King 7 Narrating the Visual in Webinar Q&As Di Yu and Nadja Tadic Part 4 Negotiating Identities 8 Constructing Expertise: Person Reference in Audience Members’ Self-Identification in Public Talk Q&A Sessions Ignasi Clemente 9 Gaze as a Resource for Creating Coherence across Speakers during Moderated Panel Discussions Christopher D.Van Booven Notes on Contributors Index

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