ENGLISH

Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone

Book information

Publisher
McGraw-Hill
Year
2003
ISBN
0071416412, 9780071416412, 9780071425667
DOI
10.1036/0071425667
Open Library ID
OL24318273M
Language
english
Format
PDF
Filesize
796 kB (815395 bytes)
Edition
1
Pages
48\66
Time added
2011-04-11 19:55:47

Description

THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.

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