Using the ISO 56002 Innovation Management System: A Practical Guide for Implementation and Building a Culture of Innovation

Description

In 2019, ISO Technical Committee 279 released a new international standard on innovation management system called ISO 56002:2019. The objective of this standard is to provide a framework on how to build an innovation ecosystem that can be sustained over time. Similar to the quality management system that ISO established decades ago, this standard provides instructions related to best practices on how to manage innovation activities, projects, and programs. It does not describe detailed activities within the organization, but rather provides guidance at a general level. It does not prescribe any requirements or specific tools or methods for innovation activities. Essentially, the standard does not provide guidance on how to implement and/or use the standard. The standard basically tells you what to do and document - this powerful book tells you how to do it. The techniques in this book are directed at key tasks across the innovative process, such as maximizing quality, productivity, maintainability, usability, and reliability, while focusing on reducing the product cycle time and costs within the innovative process. Currently, there are no other comprehensive books available on how to fully implement this standard in companies. This book is crucial for managers, business leaders, entrepreneurs, and consultants looking for help to reap the benefits of an innovation management system. This book takes you step by step through the process of developing an innovation ecosystem. In addition, it provides frameworks, tools, methodologies, cases, and best practices so your organization can experience the full value of the standard. Cover Half Title Series Page Title Page Copyright Page Dedication Contents About the Authors Key Responsibilities Previous Experience Awards and Recognition Publications and Lectures Areas of Expertise Acknowledgments Authors' Notes Foreword The Potential Benefits from Updating Your IMS IMS Principles Capacity of the Innovation Management Model to Evolve Managing Innovations: Critical Launch Factors Successful Product launches A Focus on Some Critical Factors in Successful Innovation Strategies for Establishing an IMS Systems Approach to Management Notes 1. Clauses 0, 1, 2, and 3 Clause 0: Introduction Purpose Overview Benefits Classification of Action Introduction to the IMS Clause 1: Scope Benefits Classification of Action Summary Clause 2: Normative References Clause 3: Terms and Definitions Note 2. Clause 4: Context of the Organization Purpose Overview Benefits Classification of Action Defining the Organization's Status and Key Issues The World's Context The European Context The North American Context The Asian Context Identifying Stakeholder Needs and Expectations Defining the Requirements and Limitations of Your IMS Defining the Content of the IMS Culture Change Management (CCM) Using the Culture Change Models Examples of Culture Change Measures CCM Summary Collaboration Summary Notes 3. Clause 5: Leadership Purpose Overview Benefits Classification of Actions Subclause 5.1: Leadership Behavior That Drives Innovation Accountability and Consistency Culture Fear The Absence of Reward Disengaged Leadership Structure, Resources, and Processes Outcomes Evaluation and Improvement Integration of the IMS into the Existing Systems Awareness Talent Support Innovator Support Line Supervisor Support Subclause 5.1.2: Value Realization Customer Insight and Customer Needs/Wants Risk Tolerance and Risk Appetite Subclause 5.1.3: Innovation Vision Subclause 5.1.4: Innovation Strategy How Do You Create an Innovation Strategy? Understand the Difference between Innovation Category and Innovation Types Innovation Categories Types of Innovation: The Innovation Matrix Incremental Innovation Radical Innovation Disruptive Innovation Architectural Innovation Understanding the Context of the Organization SWOT Analysis Subclause 5.2.1: Innovation Policy Communicating the Innovation Policy Subclause 5.3: Defining Roles and Establishing Responsibilities Opportunity Center 4. Clause 6: Planning Purpose Overview Benefits Classification of Action Introduction Realization of Value The Four Major Types of Plans The Planning Process Prerequisite Cultural Documentation Market Focus Setting Direction Vision of the Organization Mission Values Strategic Focus Critical Success Factors - Obstacles to Success Performance Goals The Planning Activity The Two Drivers of Innovation The Basic Strategic Planning Process What Makes Organizations Innovative? Project Management Ways to Implement an IMS Planning Activity Develop an As/Is Model of the Present IMS Types of As/Is Assessments A Major IMS Design Error Top Five Positive/Negative Innovation Change Impacts Subclause 6.1 Addressing Opportunities and Risk (Opportunity Analysis) Value Proposition Cycle Risk Analysis Innovation Planning to Achieve Objectives Entity Performance Goals Goals and Objectives Planning Use of a Project Charter Subclause 6.3 Organizational Structures Subclause 6.4 Innovation Portfolios Organizational Portfolio Development Cycle Summary 5. Clause 7: Support Purpose Overview Benefits Classification of Actions Subclause 7.1: Innovation Resources Subclause 7.1.2: Managing People Managing Innovation Teams Rewards and Recognition Autonomy Mastery Purpose Subclause 7.1.4: Knowledge Management Definition of Knowledge Management Capture Knowledge Facilitate Access to Knowledge Finance Agile Funding Process: A Lean Budgeting Approach Innovation Is Not About the Next Big Thing Infrastructure What is an Innovation Lab? A Conceptual Framework Setting Up a Corporate Innovation Lab Competency Innovation and Change Management (ICM) Awareness and Communication Subclause 7.5: Documented Information Subclause 7.6: Tools and Methods Subclause 7.7: Strategic Intelligence Management ISO/DIS 56006 Model: Identify the Strategic Intelligence Needs Framing Gathering and Analyzing Interpretation Recommendations The PESTEL Model Subclause 7.8: Intellectual Property Management Types of Intellectual Property Protection Intellectual Property Management Framework Developing an IP Framework Summary 6. Clause 8: Operations Purpose Overview Benefits Classification of Actions Clause 8.1: General Framework to Operational Control Organization Agility Structure: Create a Cross-Functional and Self-Directed Team to Manage Innovation Governance: Review Your Decision-Making Process Process: Standardize Your Key Processes Collaboration and Partnership Decide Whether to Enter into an Innovation Collaboration Initiative Select and Identify the Right Partner Align the Perception of Value Clause 8.2: Innovation Initiatives Review the Scope of the Innovation Initiative Establish Innovation Metrics and Risk Trigger Decide About Structure People and Competencies Roles and Responsibilities Collaboration IP and Continuous Learning Clause 8.3 Innovation Process Phase I. Opportunity Identification Scope of IMS Phase II. Concept Creation Tollgate 1 - Opportunity Analysis The Idea Evaluation Process Prepare the Value Proposition Tollgate 2 - Value Proposition Approval Phase III. Concept Validation Tollgate 3 - Business Case Analysis Phase IV. Solution Development Phase V. Solution Deployment The IMS Cycle Summary 7. Clause 9: Performance Evaluation Purpose Overview Benefits Classification of Actions Subclause 9.1.1.1 Monitoring, Measurement, Analysis, and Evaluation Planning the Evaluation The Scope of the Evaluation: What Do You Evaluate? Tools and Methods: How to Evaluate? Who and When to Conduct an Evaluation? Subclause 9.1.2 Conducting the Analysis and the Evaluation What to Measure Internal Audit The Audit Program Management Review Management Review Input (What data to use to conduct the review) Management Review Output 8. Clause 10: Improvement Purpose Overview Benefits Classification of Actions Subclause 10.1 Corrective Actions and Preventive Actions Corrective Actions Preventive Actions Continual Improvement Bibliography Appendix A. Glossary Innovation Definitions Appendix B. Most Used Tools List of the Most Used and/or Most Effective Innovative Tools and Methodologies in Alphabetical Order Appendix C. H. J. Harrington's Value Statements The Man I Want To Be! Appendix D. ISO 56000:2020 Standards ISO 56000:2020 Standards Index