VIRTUAL LEADERSHIP practical strategies for getting the best out of virtual work and... virtual teams.

Description

Cover Contents Preface to the second edition Foreword to the first edition Introduction 01 The ups and downs of virtual working Where virtual working works well When virtual working doesn’t work Where virtual work shares challenges with in-person work Where virtual work has unique challenges Surveying the world of virtual work Summary Questions for reflection References 02 Virtual leadership, mindset and approach Leadership has changed Virtual leadership Starting with self: your values and your motivations Your mindset and attitudes Who am I? How can I change and develop myself? What is my virtual identity? Your environment for virtual leadership Summary Questions for reflection References and further reading 03 Working virtually with others Knowing others Trust in virtual teams Virtual team complexity Taking virtual teams to high performance Conflict Practical team tools and strategies for virtual teams Being a virtual leader within the team Closing your virtual team Getting to grips with working with others remotely Summary Questions for reflection References and further reading 04 Technology for virtual work Technology is only an enabler People need to be able to use the technology Types of technology Considerations for choosing virtual technologies: what works when Technology: barriers to virtual work Technology: working with the human brain Going beyond what is possible in the physical world Summary Questions for reflection References and further reading 05 Leading virtual meetings Why leading meetings matters Considerations for virtual meetings Detailed preparation for virtual meetings Planning the process and activities to use During your virtual meeting Keeping people engaged – the key challenge Closing virtual meetings What if you are not the official leader of the meeting? Summary Questions for reflection References and further reading 06 Virtual working in between meetings Introduction Reviewing aspects of virtual work outside of meetings Productivity and effectiveness Delivery Performance Summary Questions for reflection References and further reading 07 Virtual working complications: time zones, language, culture and generation Introduction Wide time zones Language issues Culture Generation Summary Questions for reflection References and further reading 08 Hybrid What do we mean by hybrid? Why now? What’s different with hybrid? What’s the same? What about flexible hybrid working? The hybrid challenge: the lack of a level playing field Different structures for hybrid Levelling the playing field: in meetings Levelling the playing field: as leader Levelling the playing field: in-between meetings How to stay happy and hybrid? Summary Questions for reflection References and further reading 09 Potential pitfalls and how to overcome them Issues that affect virtual leaders and team members Issues related to live meetings Issues with virtual work outside of meetings Issues related to virtual working culture Questions for reflection 10 Inspiration for your virtual leadership Top 10 tips for virtual leaders Questions for reflection Further reading About the author Acknowledgements Index