How to Become a World-Class Manager: Skills and Insights for Unleashing Your Leadership Potential

Description

Whether you're an aspiring manager, in middle management or a global executive, gain the skills, insights and confidence you need to become a world-class manager. Over 77% of organizations believe that effective leadership is lacking in the modern workforce. That leaves a huge opportunity for success for anyone who develops their skills to become a world-class manager. This ground-breaking book uncovers the secrets of success through key insights across all sectors and all disciplines of business, from time management and meetings to developing strategies and building a team. As a globally renowned leadership expert, Wayne Clarke brings his wealth of insights to this book, distilling the key insights and skills from his globally bestselling course. Supported by a range of diverse case studies, How to Become a World-Class Manager will equip you with the skills and insights you need to take your career to new heights and reach the higher echelons of management. How to Become a World-Class Manager Title Page Copyright Page Contents List of figures and tables Preface Introduction Why do you need world-class managers in your organization? How to use this book Notes 01 How to be a 21st-century manager Introduction The WCM 7 Conclusion Notes 02 Great goal setting Introduction The WCM 7 Conclusion Notes 03 View from the top: 21st-century leadership 04 Inspiring appraisals: How to have quality conversations Introduction The WCM 7 Conclusion Notes 05 Optimizing your time Introduction The WCM 7 Conclusion Notes 06 Improving communications Introduction The WCM 7 Conclusion Notes 07 View from the top: Goal setting as a strategic lever for growth 08 How to have better meetings for better results Introduction The WCM 7 Conclusion Notes 09 The importance of understanding your customer Introduction The WCM 7 Conclusion Notes 10 How to create a standout team Introduction The WCM 7 Conclusion Notes 11 View from the top: Delighting your customer Notes 12 Developing you, developing your team Introduction The WCM 7 Conclusion Notes 13 Be skilful at managing up Introduction The WCM 7 Conclusion 14 Presenting with presence Introduction The WCM 7 Conclusion Notes 15 View from the top: World-class management in a family business 16 How to become a strategic leader Introduction Conclusion Note Conclusion Index