The Chief Information Officer's Body of Knowledge: People, Process, and Technology

Description

Down to earth, real answers on how to manage technology?from renowned IT leadersFilled with over thirty contributions from practitioners who handle both the day-to-day and longer term challenges that Information Technology (IT) departments and their parent businesses face, this hands-on, practical IT desk reference is written in lay terms for business people and IT personnel alike. Without jargon and lofty theories, this resource will help you assist your organization in addressing project risks in a global and interconnected world. Provides guidance on how business people and IT can work together to maximize business valueInsights from more than thirty leading IT expertsCommonsense, rational solutions for issues such as managing outsourcing relationships and operating IT as a business Offering solutions for many of the problems CIOs face, this unique book addresses the Chief Information Officer's role in managing and running IT as a business, so the IT department may become a full strategic partner in the organization's crucial decisions.Content: Chapter 1 Collaboration and Teamwork (pages 1–12): Robert SlepinChapter 2 Recruiting Best Practices (pages 13–31): Walter BaconChapter 3 Career Pathing: Retaining and Developing Your Best and Brightest (pages 33–43): Art KleinChapter 4 Why Provide Professional Development to IT Professionals? (pages 45–50): John MoranChapter 5 Skill Building for the IT Professional: Training, Training Plans, and Maintaining Skills (pages 51–57): Rossella DericksonChapter 6 Retain Your Talent by Creating a Fun, Engaging Culture (pages 59–64): Baron ConcorsChapter 7 The CIO Career Guide (pages 65–73): Mark WaymanChapter 8 Strategic Alignment (pages 75–85): Tim CamposChapter 9 Developing an IT Strategy (pages 87–101): Mark EganChapter 10 Competitive Applications of Technology (pages 103–111): Michael SkaffChapter 11 A New Paradigm for Managing a Suite of Business Processes Inexpensively (pages 113–122): Charles Follett and Jeff GoldbergChapter 12 Information Technology Portfolio Management (pages 123–128): Pamela VaughanChapter 13 A Beginner's Guide to the Software Development Life Cycle (pages 129–136): Stuart RobbinsChapter 14 Office of the CIO (pages 137–147): Makarand UtpatChapter 15 Requirements (pages 149–164): Allyn McGillicuddyChapter 16 Project Risk Management (pages 165–170): Sam ChughtaiChapter 17 Project Cost Estimation (pages 171–176): Subbu MurthyChapter 18 Managing Project Quality (pages 177–185): William (Liam) DurbinChapter 19 Project Reviews (pages 187–193): Subbu MurthyChapter 20 Compliance (pages 195–202): Gary KellyChapter 21 Service Management (pages 203–216): Himanshu ShahChapter 22 Balancing IT's Workload (pages 217–226): David BlumhorstChapter 23 Outsourcing and Offshoring (pages 227–239): Jeff RichardsChapter 24 Information Technology Portfolio Management (pages 241–249): Louis CarrChapter 25 Strategic Information Security Management (pages 251–262): David FinnisChapter 26 From Vision to Reality: Implementing Information Security (pages 263–276): John M. MillicanChapter 27 Business Continuity Planning (pages 277–287): Dave McCandlessChapter 28 Overcoming the “Computer Guy” Stigma: A Perspective on Why Being Involved in Your Web Strategy Matters (pages 289–294): Kevin L. Soohoo