ENGLISH

Customer Service For Dummies

By Karen Leland , Keith Bailey

Book information

Publisher
For Dummies
Year
2006
ISBN
9780471768692, 0471768693
LCC
HF5415.5 .L45 2006
Open Library ID
OL18498098M
Language
english
Format
PDF
Filesize
2 MB (2115613 bytes)
Edition
3
Pages
400\400
Topic
Education
Library
For Dummies
Time added
2010-06-26 00:49:36

Description

As with other 'Dummies' books this provides a pretty comprehensive overview of the subject. The authors are experienced professionals in the field and clearly have much expertise to share. The 'Dummies' books are laid out in an appealing and easy to digest way. Great to dip into for inspiration. Simon Hazeldine Author of 'Bare Knuckle Customer Service', 'Bare Knuckle Selling' and 'Bare Knuckle Negotiating'

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