ENGLISH

Resolving Conflicts at Work: Eight Strategies for Everyone on the Job

By Kenneth Cloke , Joan Goldsmith , Warren Bennis

Book information

Publisher
Jossey-Bass
Year
2005
ISBN
0787980242, 9780787980245, 9780787981662
Open Library ID
OL24312212M
Language
english
Format
PDF
Filesize
1 MB (1372126 bytes)
Edition
Revised Edition
Pages
384\385
Scanned
yes
Time added
2011-04-28 18:43:47

Description

Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.

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