Electronic Participation: 11th IFIP WG 8.5 International Conference, ePart 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings

Description

This book constitutes the proceedings of the 11th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2019, held in San Benedetto del Tronto, Italy, in September 2019, in conjunction with the 18th IFIP WG 8.5 IFIP International Conference on Electronic Government (EGOV 2019) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2019). The 13 revised full papers presented were carefully reviewed and selected from 26 submissions. The papers are clustered under the following topical sections: eParticipation Developments; Digital Transformations; Crisis and Emergency Management; and User Perspectives. Front Matter ....Pages i-xvi Front Matter ....Pages 1-1 A Decade of eParticipation Research (Marius Rohde Johannessen, Lasse Berntzen)....Pages 3-14 Turning Ideas into Proposals: A Case for Blended Participation During the Participatory Budgeting Trial in Helsinki (Titiana-Petra Ertiö, Pekka Tuominen, Mikko Rask)....Pages 15-25 ‘Trendy’ Cities: Exploring the Adoption of Different Types of Social Media by Portuguese Municipalities (Tiago Silva, António Tavares, Mariana Lameiras)....Pages 26-34 Acceptance of Tools for Electronic Citizen Participation (Michael Sachs, Judith Schossböck)....Pages 35-46 Front Matter ....Pages 47-47 New Wine in Old Bottles: Chatbots in Government (Colin van Noordt, Gianluca Misuraca)....Pages 49-59 Digital Transformation in Public Sector Organisations: The Role of Informal Knowledge Sharing Networks and Social Media (Shefali Virkar, Noella Edelmann, Nicole Hynek, Peter Parycek, Gerald Steiner, Lukas Zenk)....Pages 60-72 Designing Proactive Business Event Services (Helena Kõrge, Regina Erlenheim, Dirk Draheim)....Pages 73-84 Front Matter ....Pages 85-85 ICT-Enabled Citizen Co-production in Excluded Areas – Using Volunteers in Emergency Response (Sofie Pilemalm)....Pages 87-101 Digitalizing Crisis Management Training (Monika Magnusson, Geir Ove Venemyr, Peter Bellström, Bjørn Tallak Bakken)....Pages 102-113 Front Matter ....Pages 115-115 Who Are the Users of Digital Public Services? (Bettina Distel, Ida Lindgren)....Pages 117-129 Citizens’ Motivations for Engaging in Open Data Hackathons (Arie Purwanto, Anneke Zuiderwijk, Marijn Janssen)....Pages 130-141 Substituting Computers for Mobile Phones? An Analysis of the Effect of Device Divide on Digital Skills in Brazil (Marcelo Henrique de Araujo, Nicolau Reinhard)....Pages 142-154 The Role of eParticipation in the Expansion of Individual Capabilities (Marie Anne Macadar, Gabriela Viale Pereira, Fernando Bichara Pinto)....Pages 155-166 Back Matter ....Pages 167-167