Managing Improvement in Healthcare: Attaining, Sustaining and Spreading Quality

Description

Reflecting the challenges and opportunities of achieving improvement in healthcare systems, the contributions of this innovative new text lend depth and nuance to an increasing area of academic debate. Encompassing context, processes and agency, Managing Improvements in Healthcare addresses the task of attaining, embedding and sustaining improvement in the industry. The book begins by offering insight into the different valued aspects of quality, providing specific examples of national and organizational interventions in pursuit of improvement. The second part focuses on strategies for embedding good practice and ensuring the spread of high quality through knowledge mobilization, and the final part draws attention to the different groups of change agents involved in delivering, co-creating and benefitting from quality improvement. This inventive text will be insightful to those researchers interested in healthcare and organization, looking to transform theory into policy and practice. Front Matter ....Pages i-xxxvii Front Matter ....Pages 1-1 Evolving Dimensions of Quality Care: Comparing Physician and Managerial Perspectives (Rebecca Amati, Robert H. Brook, Amer A. Kaissi, Annegret F. Hannawa)....Pages 3-23 Multi-level Pluralism: A Pragmatic Approach to Choosing Change and Improvement Methods (Liz Wiggins, Brian Marshall)....Pages 25-41 Amendments to Reporting of QI Interventions: Insights from the Concept of Affordances (Emilie Berard, Jean-Louis Denis, Olivier Saulpic, Philippe Zarlowski)....Pages 43-58 Emerging Hybridity: A Comparative Analysis of Regulatory Arrangements in the Four Countries of the UK (Joy Furnival, Ruth Boaden, Kieran Walshe)....Pages 59-75 Contextual Factors Affecting the Implementation of Team-Based Primary Care: A Scoping Review (Dori A. Cross)....Pages 77-98 Doing More with Less: Lean Healthcare Implementation in Irish Hospitals (Mary A. Keating, Brendan S. Heck)....Pages 99-114 Front Matter ....Pages 115-115 Unlearning and Patient Safety (John G. Richmond)....Pages 117-134 Checklist as Hub: How Medical Checklists Connect Professional Routines (Marlot Kuiper)....Pages 135-154 Sustaining Healthcare Service Improvements Without Collective Dialogue and Participation: A Route to Partial Failure? (Anne McBride, Miguel Martínez-Lucio)....Pages 155-168 Disseminating from the Centre to the Frontline: The Diffusion and Local Ownership of a National Health Policy Through the Use of Icons (David Greenfield, Margaret Banks, Anne Hogden, Jeffrey Braithwaite)....Pages 169-182 Processes and Responsibilities for Knowledge Transfer and Mobilisation in Health Services Organisations in Wales (Emma Barnes, Alison Bullock, Wendy Warren)....Pages 183-200 Accelerating Research Translation in Healthcare: The Australian Approach (Helen Dickinson, Jean Ledger)....Pages 201-216 Front Matter ....Pages 217-217 Framing a Movement for Improvement: Hospital Managers’ Use of Social Movement Ideas in the Implementation of a Patient Safety Framework (Amanda Crompton, Justin Waring)....Pages 219-236 Institutional Work and Innovation in the NHS: The Role of Creating and Disrupting (Kath Checkland, Stephen Parkin, Simon Bailey, Damian Hodgson)....Pages 237-254 Attaining Improvement Without Sustaining It? The Evolution of Facilitation in a Healthcare Knowledge Mobilisation Initiative (Roman Kislov, John Humphreys, Gill Harvey)....Pages 255-273 Stakeholders’ Involvement and Service Users’ Acceptance in the Implementation of a New Practice Guideline (Comfort Adeosun, Lorna McKee, Hilary Homans)....Pages 275-294 How Does an Accreditation Programme in Residential Aged Care Inform the Way Residents Manage Their Healthcare and Lifestyle? (Anne Hogden, David Greenfield, Mark Brandon, Deborah Debono, Virginia Mumford, Johanna Westbrook et al.)....Pages 295-310 Back Matter ....Pages 311-327