ENGLISH

Total Quality Management in Education

By Edward Sallis

Book information

Publisher
Routledge
Year
2002
ISBN
0749437960, 9780749437961
LCC
LB2900.5 .S25 2002
Open Library ID
OL3701166M
Language
english
Format
PDF
Filesize
2 MB (1994687 bytes)
Edition
3
Pages
174\176
Topic
Education
Scanned
yes
Time added
2011-04-20 14:05:05

Description

This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;''Total quality management'' (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introduces the key concepts of TQM in the education context. It discusses organizational, leadership and teamwork issues and the tools and techniques of TQM. This text should help educators develop a framework for quality management in their school, college, department or university.

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