Facilitating Collective Intelligence: A Handbook for Trainers, Coaches, Consultants and Leaders

Description

Chantal Nève-Hanquet and Agathe Crespel provide an accessible and ground-breaking guide to genuinely effective group work, sharing excellent hands-on assistance for coaches and facilitators. Offering a unique selection of guidelines and illustrations for group work, the authors demonstrate the benefits of using creative action methods in practice, helping leaders discover new ways to achieve dynamic group sessions and endowing their work with new vigour, as well as pleasure. Facilitating Collective Intelligence brings together a wealth of knowledge and techniques from psychodrama, Jungian and systemic analysis to inform group facilitation. Throughout the book's four parts, key inner attitudes, questions and action techniques are explored to help facilitators nourish open and flexible forms of communication within groups, stimulate collective intelligence and foster creative approaches to collective problem-solving. With the help of numerous sensitively related case studies, the book guides the reader through the process of achieving more dynamism in group work, fostering creativity, encouraging agility and developing co-construction within groups. It contains more than thirty practical reference sheets which provide an instant aid for implementing the methods and models in the book. Nève-Hanquet and Crespel’s approach advocates the use of actions methods, specifically the ARC model, to encourage 'out of the box' thinking and develop new paths and strategies in working with teams and organizations. Facilitating Collective Intelligence is an invaluable and essential tool in cultivating effective group dynamics for all coaches, coach supervisors and consultants, both experienced and in training. Due to its clear and practical structure, it will also be useful for counsellors, coaching psychologists and other professionals who work with groups, as well as students and academics of coaching and coaching psychology. Cover Half Title Title Copyright Dedication Contents Foreword Introduction Facilitating collective intelligence Three channels of inspiration Which part(s) of the book should you consult? Part 1 Key inner attitudes to facilitate communication Attitude 1: becoming ‘safe for adoption’ Attitude 2: requesting permission Attitude 3: noticing connections Attitude 4: recognising ‘professional genius’ Attitude 5: selecting a focus Attitude 6: identifying the ‘lesser evil’ Attitude 7: developing the art of questioning Attitude 8: embracing non-expectancy Attitude 9: keeping the door open Summary Part 1 Part 2 Key questions to activate collective intelligence Key 1: how am I going to work with the here and now? Key 2: how can I create a safe frame and context? Key 3: how will I stimulate cohesion? Key 4: what can I do to strengthen participants’ sense of personal competence? Key 5: how will I take account of what remains unspoken? Key 6: how will I enable the group to see a single situation from different angles? Key 7: how can I remain on a (re)searching path? Summary Part 2 Part 3 Five key action techniques for broadening the field of possibilities Instructions for use of action techniques Presentation of the action techniques Stimulating collective intelligence Important points to bear in mind when using action methods Prior arrangement of the workspace The ARC process: six stages Stage 1: setting up a safety frame Stage 2: start-up Stage 3: question stage Stage 4: action stage Stage 5: sharing stage Stage 6: action paths and strategies Role of the ‘action facilitator’ Technique 1: Doubling Technique 2: the Empty Chair Technique 3: the Empathy Circle Technique 4: Revealing Chairs Technique 5: Analogical Detours (i) Metaphors (ii) Shapes and Colours (iii) Symbolic Objects (iv) Similar-sounding Words Summary Part 3 Part 4 Thirty-three reference sheets for group facilitation Reference sheet 1: absences and late arrivals Reference sheet 2: action techniques Reference sheet 3: Analogical Detours Reference sheet 4: the ARC Reference sheet 5: client’s needs Reference sheet 6: cohesion Reference sheet 7: competences Reference sheet 8: completing the group experience Reference sheet 9: de-roling or exiting the role Reference sheet 10: Doubling Reference sheet 11: Empathy Circle Reference sheet 12: Empty Chair Reference sheet 13: ethical considerations Reference sheet 14: function of the unspoken Reference sheet 15: inner attitude cards Reference sheet 16: interacting with a creation Reference sheet 17: keys to activate collective intelligence Reference sheet 18: large group Reference sheet 19: Metaphor Reference sheet 20: picture cards Reference sheet 21: question stage Reference sheet 22: (re)search posture Reference sheet 23: resuming a session after a break Reference sheet 24: Revealing Chairs Reference sheet 25: safety frame Reference sheet 26: Shapes and Colours Reference sheet 27: sharing stage Reference sheet 28: Similar-sounding Words Reference sheet 29: surprise effect Reference sheet 30: Symbolic Objects Reference sheet 31: start-up stage Reference sheet 32: strategies stage Reference sheet 33: working space arrangement Glossary Resources Index