Royal Mail: The Post Office Since 1840
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The history of the post office involves many of the most significant themes in the social, economic and political history of Britain. Daunton traces the development of the post office as an institution and as a business in the 19th and 20th centuries and places the debates surrounding its history, performances and failings in a longer historical perspective and in the broader context of British national history. Cover Half-title Title Copyright Contents Foreword Acknowledgements Preface PART I: IMPROVEMENT AND EXPANSION 1. Rowland Hill: from radical to administrator Rowland Hill and postal reform The ambitious Hills The economics of the Penny Post The administration of the Penny Post55 2. Mail services The 'completion of my plan' Monopoly and competition Book, sample and parcel posts Inland postage rates and traffic 3. Financial services: profit or welfare? The retail business of remittances The Post Office Savings Bank The Post Office and provision for old age Giro: the limits of public enterprise PART II: CARRYING THE MAIL 4. Rail and road: the inland mail The Penny Post and the railways The Railway Commission and the Great Western award of 1903 Transit services and contractors The 'motorisation' of collections and deliveries 5. Sea and air: the overseas mail Postage rates: foreign mail Admiralty control and the development of steamships, 1837-60 The Post Office and packet contracts in the 1860s Mail contracts and the merchant marine, 1870-1939 Air mails: the European 'all-up' service The Empire Air Mail Scheme PART III: WORKING FOR THE POST OFFICE 6. Workers and wages The workforce: size and structure Unestablished workers: auxiliaries and boy messengers Indoor and outdoor: postmen and sorters Sexual divisions: women's employment The determination of wages Wages, labour costs and productivity 7. On the establishment From patronage to merit The benefits of establishment16 Rising in the service Unions: from rejection to recognition PART IV: OFFICIALS AND POLITICIANS 8. Centre and region Centralisation: the power of St Martin's le Grand Postmasters and surveyors Decentralisation: the frustration of reform Regionalisation 9. Autonomy and control Treasury control and political leadership The Scudamore scandal 'Machine for raising revenue' or 'instrument for social benefit' PART V: EPILOGUE: THE POSTWAR WORLD 10. Retreat and reform in the postwar world Problems in the era of full employment Managing the Post Office Mechanisation Two-tier post Labour relations and productivity Escaping from decline Notes Index
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