Competence, Conduct, and Billion Dollar Consequences: How Regulatory Strategy and Relationships Can Improve Organisational Outcomes
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This practical guide to understanding how regulators build insight and form judgements will help organisations to develop their strategy and approach to engagement and to improve their regulatory outcomes. From robot-assisted surgery and advances in stem cell technology, the explosion in use of social media and advances in computing power to the development of autonomous vehicles and digital environments such as the metaverse, these exciting developments present questions, invite debate and have implications. These rapid new developments also join a world described as being increasingly VUCA (volatile, uncertain, complex, and ambiguous), making industry-regulator relationships more important than ever to prevent consumer harm and to configure business success. This book is written for those who wish to build positive and progressive relationships with their regulators in these exciting times of rapid advancement. From developing their strategy, through to the practicalities of how to prepare and engage with regulators, readers are navigated through an ecosystem of insight to help build an understanding of what informs their regulator’s opinion and judgements. Underpinned with real-world experiences and examples, this book shows that, through clearer strategic focus and more effective relationships, organisations can refine their approach and build their relationships to drive mutually beneficial regulatory relationships that avoid negative consequences and unnecessary costs. Board members, executives, senior leaders, risk, compliance, legal professionals, regulators, and students of business, finance, and law will refer to this book again and again to guide holistic thinking about regulatory relationships and use the insights these can provide to help them calibrate their actions, activities, and progress. Cover Half Title Endorsements Title Page Copyright Page Table of Contents DETAILED TABLE OF CONTENTS List of Figures Preface Route Map of the Book Acknowledgements About the Author Chapter 1: How Do Organisations Think About Regulatory Relationship Strategies? Chapter 2: A Framework for Building More Effective Relationships Chapter 3: The Role of Trust in Regulatory Relationship Strategies Chapter 4: Foundations Establishing Trust in What You Build Chapter 5: Navigation Establishing Trust in Strategy, Culture, Leadership and Conduct Chapter 6: Outcomes The Ecosystem Informing Regulatory Opinion Chapter 7: Engagement The Practical Considerations When Interacting with Regulators Chapter 8: Pandemic Crisis Relationships Matter! Conclusions – Areas for Future Focus Appendix I – An Introduction to Regulatory Theory Bibliography Glossary Index
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