Organizational behavior

Description

This OpenStax resource aligns to introductory courses in Organizational Behavior. The text presents the theory, concepts, and applications with particular emphasis on the impact that individuals and groups can have on organizational performance and culture. An array of recurring features engages students in entrepreneurial thinking, managing change, using tools/technology, and responsible management. Organizational Behavior Preface 1. About OpenStax 2. About OpenStax Resources 3. About Organizational Behavior 4. Additional Resources 5. Contributing Authors 6. Reviewers Chapter 1. Management and Organizational Behavior Introduction* 1.1. The Nature of Work* 1.2. The Changing Workplace* 1.3. The Nature of Management* 1.4. A Model of Organizational Behavior and Management* Glossary Summary of Learning Outcomes Chapter Review Questions Critical Thinking Case Chapter 2. Individual and Cultural Differences Introduction* 2.1. Individual and Cultural Factors in Employee Performance* 2.2. Employee Abilities and Skills* 2.3. Personality: An Introduction* 2.4. Personality and Work Behavior* 2.5. Personality and Organization: A Basic Conflict?* 2.6. Personal Values and Ethics* 2.7. Cultural Differences* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 3. Perception and Job Attitudes Introduction* 3.1. The Perceptual Process* 3.2. Barriers to Accurate Social Perception* 3.3. Attributions: Interpreting the Causes of Behavior* 3.4. Attitudes and Behavior* 3.5. Work-Related Attitudes* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 4. Learning and Reinforcement Introduction* 4.1. Basic Models of Learning* 4.2. Reinforcement and Behavioral Change* 4.3. Behavior Modification in Organizations* 4.4. Behavioral Self-Management* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 5. Diversity in Organizations Introduction* 5.1. An Introduction to Workplace Diversity* 5.2. Diversity and the Workforce* 5.3. Diversity and Its Impact on Companies* 5.4. Challenges of Diversity* 5.5. Key Diversity Theories* 5.6. Benefits and Challenges of Workplace Diversity* 5.7. Recommendations for Managing Diversity* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 6. Perception and Managerial Decision Making Introduction* 6.1. Overview of Managerial Decision-Making* 6.2. How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems* 6.3. Programmed and Nonprogrammed Decisions* 6.4. Barriers to Effective Decision-Making* 6.5. Improving the Quality of Decision-Making* 6.6. Group Decision-Making* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 7. Work Motivation for Performance Introduction* 7.1. Motivation: Direction and Intensity* 7.2. Content Theories of Motivation* 7.3. Process Theories of Motivation* 7.4. Recent Research on Motivation Theories* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 8. Performance Appraisal and Rewards Introduction* 8.1. Performance Appraisal Systems* 8.2. Techniques of Performance Appraisal* 8.3. Feedback* 8.4. Reward Systems in Organizations* 8.5. Individual and Group Incentive Plans* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 9. Group and Intergroup Relations Introduction* 9.1. Work Groups: Basic Considerations* 9.2. Work Group Structure* 9.3. Managing Effective Work Groups* 9.4. Intergroup Behavior and Performance* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 10. Understanding and Managing Work Teams Introduction* 10.1. Teamwork in the Workplace* 10.2. Team Development Over Time* 10.3. Things to Consider When Managing Teams* 10.4. Opportunities and Challenges to Team Building* 10.5. Team Diversity* 10.6. Multicultural Teams* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 11. Communication Introduction* 11.1. The Process of Managerial Communication* 11.2. Types of Communications in Organizations* 11.3. Factors Affecting Communications and the Roles of Managers* 11.4. Managerial Communication and Corporate Reputation* 11.5. The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 12. Leadership Introduction* 12.1. The Nature of Leadership* 12.2. The Leadership Process* 12.3. Leader Emergence* 12.4. The Trait Approach to Leadership* 12.5. Behavioral Approaches to Leadership* 12.6. Situational (Contingency) Approaches to Leadership* 12.7. Substitutes for and Neutralizers of Leadership* 12.8. Transformational, Visionary, and Charismatic Leadership* 12.9. Leadership Needs in the 21st Century* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 13. Organizational Power and Politics Introduction* 13.1. Power in Interpersonal Relations* 13.2. Uses of Power* 13.3. Political Behavior in Organizations* 13.4. Limiting the Influence of Political Behavior* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 14. Conflict and Negotiations Introduction* 14.1. Conflict in Organizations: Basic Considerations* 14.2. Causes of Conflict in Organizations* 14.3. Resolving Conflict in Organizations* 14.4. Negotiation Behavior* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 15. External and Internal Organizational Environments and Corporate Culture Introduction* 15.1. The Organization's External Environment* 15.2. External Environments and Industries* 15.3. Organizational Designs and Structures* 15.4. The Internal Organization and External Environments* 15.5. Corporate Cultures* 15.6. Organizing for Change in the 21st Century* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 16. Organizational Structure and Change Introduction* 16.1. Organizational Structures and Design* 16.2. Organizational Change* 16.3. Managing Change* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 17. Human Resource Management Introduction* 17.1. An Introduction to Human Resource Management* 17.2. Human Resource Management and Compliance* 17.3. Performance Management* 17.4. Influencing Employee Performance and Motivation* 17.5. Building an Organization for the Future* 17.6. Talent Development and Succession Planning* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Chapter 18. Stress and Well Being Introduction* 18.1. Problems of Work Adjustment* 18.2. Organizational Influences on Stress* 18.3. Buffering Effects of Work related Stress* 18.4. Coping with Work related Stress* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Critical Thinking Case Chapter 19. Entrepreneurship Introduction* 19.1. Overview of Entrepreneurship* 19.2. Characteristics of Successful Entrepreneurs* 19.3. Business Model Canvas* 19.4. New Venture Financing* 19.5. Design Thinking* 19.6. Optimal Support for Entrepreneurship* Glossary Summary of Learning Outcomes Chapter Review Questions Management Skills Application Exercises Managerial Decision Exercises Critical Thinking Case Appendix A. Scientific Method in Organizational Research* A.1. Theory Building in Organizations A.2. Scientific Method in Organizational Behavior Research A.3. Basic Research Designs Appendix B. Scoring Keys for Self-Assessment Exercises* B.1. Chapter 2 B.2. Chapter 3 B.3. Chapter 4 B.4. Chapter 8 B.5. Chapter 9 B.6. Chapter 13 B.7. Chapter 14 B.8. Chapter 18 References Index Blank Page