ENGLISH

Advances in Banking Technology and Management: Impacts of ICT and CRM (Premier Reference Source)

By Vadlamani Ravi

Book information

Publisher
Information Science Reference
Year
2007
ISBN
159904675X, 9781599046754, 9781599046778
LCC
HG1709 .A37 2008
Open Library ID
OL12498915M
Language
english
Format
PDF
Filesize
4 MB (4091321 bytes)
Series
Premier Reference Source
Pages
381\381
Time added
2010-10-03 22:52:24

Description

Banking across the world has undergone extensive changes thanks to the profound influence of developments and trends in information communication technologies, business intelligence, and risk management strategies. While banking has become easier and more convenient for the consumer, the advances and intricacies of emerging technologies have made banking operations all the more cumbersome.Advances in Banking Technology and Management: Impacts of ICT and CRM> examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies.

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