ENGLISH

Managing It Outsourcing Performance

Book information

Publisher
Business Science Reference
Year
2010
ISBN
1605667978, 9781605667973
Language
english
Format
PDF
Filesize
5 MB (5124964 bytes)
Pages
269\269
Time added
2011-01-26 19:25:26

Description

The expectations of IT outsourcing in the delivery of strategic, economic, and technological benefits have drastically increased over the last decade. Although private companies and governments across the globe are involved in outsourcing arrangements, managing relationships and measuring performance still remains an issue. Managing IT Outsourcing Performance provides a unique collection of methodologies and tools useful in managing relationships and task execution to help in developing successful IT outsourcing interactions. A valuable compilation for a wide audience of managers and developers, this leading reference collection enables researchers to examine current issues and allows managers to improve outsourcing relationships.

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