Change from the Inside Out: Making You, Your Team, and Your Organization Change-Capable

Description

Erika Andersen says avoiding change has been a historical imperative. In this book, she shows how we can overcome that reluctance and get good at making necessary change. Using a fictional story about a jewelry business changing generational hands, Andersen lays out a five-step model for addressing both this human side of change and its practical aspects: Step 1: Clarify the change and why it's needed—Get clear on what the change is and the benefits it will bring. Step 2: Envision the future state—Build a shared picture of the post-change future. Step 3: Build the change—Bring together a change team, engage key stakeholders, and plan the change. Step 4: Lead the transition—Build a transition plan that supports the human side of the change, then engage the whole organization in making the change. Step 5: Keep the change going—Work to make your organization permanently more change-capable. With opportunities to self-reflect and try out the ideas and approaches throughout, this book is a practical guide to thriving in this era of nonstop change. Preface ONE How Change Has Changed TWO We Prefer Stability THREE Let the Rewiring Begin FOUR Changing on Three Levels Leaders, Individuals, and Organizations FIVE The Five-Step Change Model SIX Start at the Beginning STEP 1 Clarify the Change and Why It’s Needed SEVEN What Change Will Bring STEP 2 Envision the Future State EIGHT The Heart of the Effort STEP 3 Build the Change NINE Engaging the Whole Organization STEP 4 Lead the Transition TEN To the Future STEP 5 Keep the Change Going ELEVEN On Becoming Change-Capable Notes Acknowledgments Index About the Author About Proteus