Experiencing Intercultural Communication: An Introduction

Description

This introductory level textbook offers students a framework to begin building their intercultural communication skills. Experiencing Intercultural Communication: An Introduction provides a number of pedagogical aids to help students achieve fluency in these skills, including chapter outlines, chapter objectives, suggested websites and other resources for further learning, key terms, activities in each chapters, bulleted chapter summaries, and more. As an introductory text, the material is accessible and encourages students to seek out more information. By giving the students a framework to begin understanding the complexities of intercultural interaction, students begin the process of learning about both other cultures and their relationships with their own culture. Title Contents Part I Foundations of Intercultural Communication Chapter 1 Studying Intercultural Communication The Peace Imperative The Economic Imperative The Workplace The Global Economy The Technological Imperative Technology and Human Communication The Demographic Imperative Changing U.S. Demographics Changing Immigration Patterns The Self-Awareness Imperative The Ethical Imperative Ethical Judgments and Cultural Values Becoming an Ethical Student of Culture Summary Building Intercultural Skills Activities Endnotes Chapter 2 Intercultural Communication Building Block 1: Culture Culture Is Learned Culture Involves Perception and Values Culture Involves Feelings Culture Is Shared Culture Is Expressed as Behavior Culture Is Dynamic and Heterogeneous Building Block 2: Communication Culture and Communication Communication, Cultural Worldviews, and Values Communication and Cultural Rituals Communication and Resistance to the Dominant Culture Building Block 3: Context Building Block 4: Power Barriers to Intercultural Communication Ethnocentrism Stereotyping Prejudice Discrimination Summary Building Intercultural Skills Activities Endnotes Chapter 3 History and Intercultural Communication From History to Histories Political, Intellectual, and Social Histories Family Histories National Histories Cultural Group Histories The Power of Other Histories History and Identity Histories as Stories Nonmainstream Histories Intercultural Communication and History Historical Legacies Summary Building Intercultural Skills Activities Endnotes Chapter 4 Identity and Intercultural Communication Understanding Identity Identities Are Created through Communication Identities Are Created in Spurts Identities Are Multiple Identities Are Influenced by Society Identities Are Dynamic Identities Are Developed in Different Ways in Different Cultures Social and Cultural Identities Gender Identity Sexual Identity Age Identity Racial and Ethnic Identity Physical Ability Identity Religious Identity Class Identity National Identity Regional Identity Personal Identity Identity Development Minority Identity Development Majority Identity Development Characteristics of Whiteness Multicultural Identity Multiracial People Global Nomads Identity and Adaptation Living “On the Border” Post-Ethnicity Identity, Language, and Intercultural Communication Summary Building Intercultural Skills Activities Endnotes Part II Intercultural Communication Processes Chapter 5 Verbal Issues in Intercultural Communication The Study of Language The Components of Language Language and Perception Cultural Variations in Language Attitudes toward Speaking, Writing, and Silence Variations in Communication Style Variations in Contextual Rules Communicating across Differences Language and Power Language and Social Position Assimilation Strategies Accommodation Strategies Separation Strategies Moving between Languages Multilingualism Translation and Interpretation Language Politics and Policies Summary Building Intercultural Skills Activities Endnotes Chapter 6 Nonverbal Communication Issues Defining Nonverbal Communication Comparing Verbal and Nonverbal Communication What Nonverbal Behavior Communicates Cultural Variations in Nonverbal Behavior Nonverbal Codes Cultural Variation or Stereotype? Defining Cultural Space Cultural Identity and Cultural Space Changing Cultural Space The Dynamic Nature of Cultural Spaces Summary Building Intercultural Skills Activities Endnotes Part III Intercultural Communication in Everyday Life Chapter 7 Popular Culture and Intercultural Communication Popular Culture and Intercultural Communication What is “Popular Culture”? U.S. Popular Culture and Power Global Circulation of Images/Commodities Popular Culture from Other Cultures Cultural Imperialism Consuming and Resisting Popular Culture Consuming Popular Culture Resisting Popular Culture Representing Cultural Groups Migrants’ Perceptions of Mainstream Culture Popular Culture and Stereotyping Summary Building Intercultural Skills Activities Endnotes Chapter 8 Culture, Communication, and Conflict Characteristics of Intercultural Conflict Ambiguity Language Issues Contradictory Conflict Styles Conflict Types and Contexts Types of Conflict The Importance of Context Cultural Influences on Conflict Management Family Influences Two Approaches to Conflict Intercultural Conflict Styles Gender, Ethnicity, and Conflict Religion and Conflict Value Differences and Conflict Styles Managing Intercultural Conflict Productive versus Destructive Conflict Competitive versus Cooperative Conflict Understanding Conflict and Society Social and Economic Forces Historical and Political Forces Summary Building Intercultural Skills Activity Endnotes Chapter 9 Intercultural Relationships in Everyday Life Benefits of Intercultural Relationships Challenges in Intercultural Relationships Motivation Differences in Communication Styles, Values, and Perceptions Negative Stereotypes Anxiety Affirming Another Person’s Cultural Identity The Need for Explanations Foundations of Intercultural Relationships Similarities and Differences Cultural Differences in Relationships Relationships across Differences Communicating in Intercultural Relationships Intercultural Dating Intercultural Marriage Internet Relationships Society and Intercultural Relationships Summary Building Intercultural Skills Activity Endnotes Part IV Intercultural Communication in Applied Settings Chapter 10 Intercultural Communication in Tourism Contexts Intercultural Communication and Tourism Attitudes of Hosts toward Tourists Characteristics of Tourist–Host Encounters Cultural Learning and Tourism Communication Challenges in Tourism Contexts The Search for Authenticity Social Norms and Expectations Culture Shock Language Challenges Social and Political Contexts of Tourism Summary Building Intercultural Skills Activities Endnotes Chapter 11 Intercultural Communication and Business The Domestic and Global Economy Domestic Growth Global Growth Power Issues in Intercultural Business Encounters Communication Challenges in Business Contexts Work-Related Values Quality versus Efficiency Language Issues Communication Styles Business Etiquette International Negotiation Intercultural Relationship Building Diversity, Prejudice, and Discrimination Social and Political Contexts of Business Summary Building Intercultural Skills Activities Endnotes Chapter 12 Intercultural Communication and Education Educational Goals Studying Abroad Culturally Specific Education Intercultural Communication in Educational Settings Roles for Teachers and Students Grading and Power Admissions, Affirmative Action, and Standardized Tests Communication, Education, and Cultural Identity Social Issues and Education Summary Building Intercultural Skills Activities Endnotes Chapter 13 Intercultural Communication and Health Care The Importance of Communication in Health Care Intercultural Barriers to Effective Health Care Historical Treatments of Cultural Groups Prejudicial Ideologies Religion and Health Care Cultural Influences on Approaches to Medicine Power in Communication about Health Care Imbalances of Power in Health Communication Health Care as a Business Intercultural Ethics and Health Issues Summary Building Intercultural Skills Activities Endnotes Glossary G- Photo Credits C- Index I-