Embarrassment of Product Choices
Book information
Description
Cover; Half-Title Page; Title Page; Copyright Page; Contents; Preface: Making a Choice Means Solving a Problem; Introduction: The Hegemony of Market Value; I.1. Market value versus usage value: customers, consumers andusers; I.2. A sucker's market; 1. The Power of Words; 1.1. The power of word-of-mouth; 1.1.1. The Internet and electronic word-of-mouth; 1.1.2. Advertising marketing and word-of-mouth marketing; 1.1.3. Social influence; 1.2. The power of consumers/customers; 1.2.1. Consumers/customers buy with their eyes closed; 1.2.2. "Consum-action"; 1.2.3. Boycotts.
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