Information Technology Project Management

Description

Cover Contents Preface Chapter 1 Introduction to Project Management Introduction What Is a Project? What Is Project Management? Program and Project Portfolio Management The Role of the Project Manager The Project Management Profession Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Key Terms Endnotes Chapter 2 The Project Management and Information Technology Context A Systems View of Project Management Understanding Organizations Focusing on Stakeholder Needs Project and Product Life Cycles The Context of Information Technology Projects Recent Trends Affecting Information Technology Project Management Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Key Terms Endnotes Chapter 3 The Project Management Process Groups Project Management Process Groups Mapping the Process Groups to the Knowledge Areas Developing an IT Project Management Methodology Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) Templates by Process Group Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Key Terms Endnotes Chapter 4 Project Integration Management What Is Project Integration Management? Strategic Planning and Project Selection Methods for Selecting Projects Developing a Project Charter Developing a Project Management Plan Directing and Managing Project Work Managing Project Knowledge Monitoring and Controlling Project Work Performing Integrated Change Control Closing Projects or Phases Using Software to Assist in Project Integration Management Considerations for Agile/Adaptive Environments Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Running Case Tasks Key Terms Endnotes Chapter 5 Project Scope Management What Is Project Scope Management? Planning Scope Management Collecting Requirements Defining Scope Creating the Work Breakdown Structure Validating Scope Controlling Scope Using Software to Assist in Project Scope Management Considerations for Agile/Adaptive Environments Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Running Case Tasks Key Terms Endnotes Chapter 6 Project Schedule Management The Importance of Project Schedules Planning Schedule Management Defining Activities Sequencing Activities Estimating Activity Durations Developing the Schedule Controlling the Schedule Using Software to Assist in Project Schedule Management Considerations for Agile/Adaptive Environments Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Running Case Tasks Key Terms Endnotes Chapter 7 Project Cost Management The Importance of Project Cost Management Basic Principles of Cost Management Planning Cost Management Estimating Costs Determining the Budget Controlling Costs Using Project Management Software to Assist in Project Cost Management Considerations for Agile/Adaptive Environments Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Running Case Tasks Key Terms Endnotes Chapter 8 Project Quality Management The Importance of Project Quality Management What Is Project Quality Management? Planning Quality Management Managing Quality Controlling Quality Tools and Techniques for Quality Control Modern Quality Management Improving IT Project Quality Using Software to Assist in Project Quality Management Considerations for Agile/Adaptive Environments Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Running Case Tasks Key Terms Endnotes Chapter 9 Project Resource Management The Importance of Resource Management What Is Project Resource Management? Keys to Managing and Leading People Developing the Resource Management Plan and Team Charter Estimating Activity Resources Acquiring Resources Developing the Project Team Managing the Project Team Controlling Resources Using Software to Assist in Resource Management Considerations for Agile/Adaptive Environments Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Running Case Key Terms Endnotes Chapter 10 Project Communications Management The Importance of Project Communications Management Keys to Good Communications Planning Communications Management Managing Communications Monitoring Communications Suggestions for Improving Project Communications Using Software to Assist in Project Communications Considerations for Agile/Adaptive Environments Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Running Case Key Terms Endnotes Chapter 11 Project Risk Management The Importance of Project Risk Management Planning Risk Management Common Sources of Risk on IT Projects Identifying Risks Performing Qualitative Risk Analysis Performing Quantitative Risk Analysis Planning Risk Responses Implementing Risk Responses Monitoring Risks Using Software to Assist in Project Risk Management Considerations for Agile/Adaptive Environments Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Running Case Key Terms Endnotes Chapter 12 Project Procurement Management The Importance of Project Procurement Management Planning Procurement Management Conducting Procurements Controlling Procurements Using Software to Assist in Project Procurement Management Considerations for Agile/Adaptive Environments Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Running Case Key Terms Endnotes Chapter 13 Project Stakeholder Management The Importance of Project Stakeholder Management Identifying Stakeholders Planning Stakeholder Engagement Managing Stakeholder Engagement Monitoring Stakeholder Engagement Using Software to Assist in Project Stakeholder Management Considerations for Agile/Adaptive Environments Chapter Summary Discussion Questions Quick Quiz Quick Quiz Answers Exercises Running Case Key Terms Endnotes Glossary Index