ENGLISH

ESSENTIAL MANAGERS MANAGING PEOPLE.

Book information

Publisher
DK Publishing
Year
2021
ISBN
9780744035056, 0744035058
Language
english
Format
PDF
Filesize
8 MB (8640672 bytes)
Edition
new
Pages
\96
Time added
2022-01-03 18:29:09

Description

Contents Introduction Chapter 1 Understanding yourself Developing self-awareness Using emotional intelligence Applying assertiveness Examining your assumptions Clarifying your values Developing your personal mission statement Chapter 2 Interacting with others Communicating effectively Sending messages Listening actively Reading nonverbal cues Teaching skills Giving feedback Negotiating Managing conflict Valuing diversity Chapter 3 Managing a team Setting goals and planning Designing work High-performing teams Delegating effectively Motivating others Appraising performance Chapter 4 Leading others Taking an ethical path Ensuring cultural fit Solving problems Building power Managing change Helping others to improve Coaching and mentoring Managing careers Index Acknowledgments

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