Improving Convention Center Management Using Business Analytics and Key Performance Indicators, Volume II
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Description
Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult. This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy. Cover Half-Title Page Title Page Copyright Abstract Contents Introduction Chapter 1 Convention Center Business Fundamentals: Derivatives Chapter 2 Sales and Marketing Derivatives Chapter 3 Earned (or Operating) Service Revenue Details: Derivatives Chapter 4 Operating Expense Details: Derivatives Chapter 5 KPIs Applied: The Case of the Declining Profit Margin Chapter 6 Security and Safety Derivatives Chapter 7 Facility Condition and Capital Spending Derivatives Chapter 8 Human Resources Derivatives Chapter 9 Sustainability Derivatives Chapter 10 Presenting and Displaying KPIs Chapter 11 Framework and Context and Steps for Implementing a KPI Program Chapter 12 Last Word Addendum: The COVID - 19 Pandemic References About the Author Index Backcover
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