Procurement and Supply Chain Management

Description

Now in its eighth edition, this trusted Procurement and Supply Chain Management text provides a complete introduction to the important principles underlying the subject area using a flexible managerial perspective. Fully updated and restructured to reflect contemporary thinking and practice, this highly respected textbook covers the latest developments in procurement and supply chain management with clear and well-structured content. Strong case studies that are relevant and engaging complement the content and bring the subject to life. Cover Brief Contents Contents List of Memos Acknowledgements Preface to the Eighth Edition Introduction List of Abbreviations Section I: Introduction and Context Chapter 1: Introducing Procurement Learning Objectives Introduction The Role of Procurement in the Value Chain Definition of Concepts Importance of Procurement to Business Classification of Purchased Goods Challenges and Changes in the Procurement Context Summary Assignments References Chapter 2: The Procurement Process Learning Objectives Introduction Organizational Buying Behaviour: Basic Characteristics Models of Industrial Buying Behaviour Procurement Process Management Step 1) The Specification Phase Step 2) Supplier Selection and Supplier Assessment Step 3) Negotiation and Contracting Step 4) The Ordering Process Step 5) The Expediting Process Step 6) Follow-up and Evaluation Major Bottlenecks and Problems Summary Assignments Additional Reading References Chapter 3: Procurement as a Business Function Learning Objectives Introduction Primary Tasks and Responsibilities Managing Procurement: A Few Principles Procurement Management Process How Procurement Develops over Time Some Observations from Practice Summary Assignments References Section II: Processes and Strategies Chapter 4: Outsourcing Learning Objectives Introduction Outsourcing as a Business Concept Definitions and Concepts Rationales for Outsourcing The Outsourcing Process Risk Assessment Critical Success Factors of Outsourcing Summary Assignments References Chapter 5: Category Sourcing: Developing Effective Sourcing Strategies Learning Objectives Introduction Reasons Underlying Cost-Savings Potential in Procurement Category Management Setting Priorities for Category Sourcing Scoping the Spend Category Procurement Portfolio Analysis: Principles Developing a Sourcing Strategy Category Sourcing Plan Getting Better Results from Suppliers Summary Assignments Further Reading References Chapter 6: Sourcing Business Services Learning Objectives Introduction The Increasing Importance of Services Differences between Goods and Services Towards a Classification of Services The Pre-Contractual Stage The Post-Contractual Stage Involvement of Procurement in Sourcing Services Summary Assignments References Chapter 7: Contracting and Contract Management Learning Objectives Introduction Contract Management and Contracts: Agency Theory The Contracting Process Problems in Contract Management Perspectives on Contract Management Contract Models Contract Building Blocks: Pricing and Payment Mechanisms in Contracts Subcontracting and Project Execution Contract Governance Summary Assignments References Chapter 8: Public Procurement Learning Objectives Introduction The Nature of Public Procurement Public Procurement Law Scope of the European Directives on Public Procurement Notices and Public Procurement Procedures Procurement Process Implications for Public Procurement Summary Assignments References Integrative Case II.1: Procurement of Multifunctionals in the Blue Lake Hospital Appendix 1 Appendix 2 Integrative Case II.2: Technix: Material Supply Problems in Offshore Dredging in Rio Appendix 1 Appendix 2 Appendix 3 Section III: Interfaces Chapter 9: Procurement and Supply Chain Management Learning Objectives Introduction Procurement and Supply Chain Management: Definitions and Concepts Materials Requirements Planning Basic Logistics Structures Just-in-Time Management Elements of the Procurement Information System Co-ordination Problems between Procurement and Supply Chain Management Summary Assignments References Chapter 10: Supplier Relationship Management Learning Objectives Introduction Supplier Relationship Management: A Framework Procurement and Quality Management Supplier Quality Assurance (SQA) Implementing the SRM Framework: Supplier Management Supplier Assessment Cost Modelling and the Learning Curve Implementing the SRM Framework: Supplier Development Summary Assignments Further Reading References Chapter 11: Innovation Sourcing Learning Objectives Introduction Procurement and Innovation The Role of Suppliers in New Product Development Procurement and New Product Development Conditions for Effective Co-innovation with Suppliers Summary Assignments References Chapter 12: Procurement with Purpose: Driving Sustainability in Supply Chain Relationships Learning Objectives Introduction Business Principles and Procurement Towards a Sustainable Future: 'People, Planet, Profit' Procurement with Purpose: Towards Sustainable Supply Chains How to Drive CSR in Supply Chain Relationships Circular Sourcing Business Integrity and Ethics Summary Assignments References Integrative Case III.1: Serving the Customer at Joycies Products Ltd: From Marketing to Supply Chain Management Appendix 1 Integrative Case III.2: Legends Car Company: How to Deal with Supplier Price Increases Integrative Case III.3: Nespresso: Creating Shared Value in the Global Coffee Value Chain Section IV: Enablers Chapter 13: Organizing Procurement Learning Objectives Introduction Procurement Organization Factors Influencing the Position of Procurement in the Organization Levels of Tasks, Responsibilities and Authority Organizational Structures within Procurement Adapting the Procurement Organization Staffing the Procurement Organization Procurement Competencies Summary Assignments References Chapter 14: Procurement Systems Learning Objectives Introduction Contemporary Digital Solutions for Procurement Source-to-Contract Solutions Purchase-to-Pay (P2P) Solutions e-SRM Solutions Digital Solutions for SRM How New IT Solutions Change the Procurement Landscape: Emerging Digital Procurement Technology Drivers and Barriers for Adapting New Digital Procurement Technology Summary Assignments References Chapter 15: Managing Procurement Performance Learning Objectives Introduction Factors Influencing Procurement Performance Measurement Why Measure Procurement Performance? How to Assess Procurement Performance? Measuring Procurement Performance: Key Areas Future Performance Measurements Procurement Scorecard Procurement Budgets, Procurement Savings and Other Performance Measures Procurement Audit as a Management Tool Summary Assignments Further Reading References Integrative Case IV.1: International Foods Industries: Heading towards Procurement Synergy Appendix 1 Appendix 2 Integrative Case IV.2: European Airlines: About Procurement Governance and Stakeholder Engagement Integrative Case IV.3: Fred's Fresh Supermarket: Selecting the Best Supplier Glossary Index