Accelerating Cloud Operations: Optimizing the Enterprise for Speed and Agility

Description

Many companies move workloads to the cloud only to encounter issues with legacy processes and organizational structures. How do you design new operating models for this environment? This practical book shows IT managers, CIOs, and CTOs how to address the hardest part of any cloud transformation: the people and the processes. Author Mike Kavis (Architecting the Cloud) explores lessons learned from enterprises in the midst of cloud transformations. You will learn how to rethink your approach from a technology, process, and organizational standpoint to realize the promise of cost optimization, agility, and innovation that public cloud platforms provide. Learn the difference between working in a data center and operating in the cloud Explore patterns and anti-patterns for organizing cloud operating models Get best practices for making the organizational change required for a move to the cloud Understand why site reliability engineering is essential for cloud operations Improve organizational performance through value stream mapping Cover Copyright Table of Contents Foreword Preface How to Use This Book O’Reilly Online Learning How to Contact Us Acknowledgments Part I.   Chapter 1. Introduction: The Shift to the Cloud Specialization and Silos of Knowledge Patterns and Antipatterns in Cloud Adoption The Wild West Command and Control The Datacenter Mindset Versus the Cloud Mindset Shared Responsibility Use What You Need, Not Just What You Have DevOps Conclusion: People, Processes, Technology Chapter 2. Technology Infrastructure as Code (IaC) CI/CD Immutable Infrastructure Microservices Containers Conclusion: New Tech, New Structure Chapter 3. People T-Shaped Teams Cloud Is Bigger than Just IT Auditing and Finance Procurement Cloud Service Agreements Talent Strategies Recruit Train Retain Conclusion Chapter 4. Process The Software Development Life Cycle Environment Provisioning Deployment Processes Incident Management Security Processes Value Stream Mapping The VSM Methodology Holding a VSM Workshop Conclusion: A Golden Opportunity Part II.   Chapter 5. Cloud Operating Models: Implement Your Strategy Anatomy of an Enterprise Cloud Strategy Understanding Cloud Operating Models Operating Model Archetypes Centralized Model Decentralized Model Federated Model Cloud Platform Roles Governance and the Cloud Community of Practice Platform Culture Platform Models Single-Platform Model Distributed Platform Model Hybrid Platform Model Conclusion Chapter 6. Platform Engagement and Support Models Engagement Models White-Glove Service DevOps as a Service No Ops Managed Platform Support Models Single Cloud Model (“All In”) Multicloud Model Hybrid Cloud Model Two-Speed IT Making the Cloud Work for You: Antipatterns and Best Practices Cloud Platform Antipatterns Cloud Platform Best Practices Choosing the Right Model for Your Cloud Maturity Level Conclusion Chapter 7. Cloud Operations and Reliability Modern Approaches to Platform Operations TechOps Service Catalog Management Request Management Site Reliability Engineering The Many Missions of Site Reliability Engineers SRE Operating Models Implementing SRE in the Enterprise SRE Antipatterns Reliability Versus Resilience: Best Practices Planning for the Unexpected Observability Testing in Production Conclusion Chapter 8. Conclusion: Moving Forward, Embracing Change Organizational Change Management as a Practice Looking Ahead: What to Expect More Abstractions More Edge Computing The Death of the Keyboard The Continued Rise of AI and Machine Learning New Competitors that Don’t Exist Yet Future-Proofing Your Cloud Adoption Index About the Author