Labour Relations - 5th Edition

Description

Labour Relations Title Page Copyright Page Contents Preface Changes to the Fifth Edition For the Student For the Instructor Acknowledgments About the Authors 1 Introduction to Labour Relations Introduction: Introduction to Labour Relations Defining Labour Relations, Industrial Relations and Employee Relations HRM Professionals and Labour Relations The Employment Relationship in Non-Union and Union Settings The Development of Unions and Labour Relations in Canada Early Unions Entry and Influence of International Unions Early Labour Legislation and the Rise of Industrial Unions Public Sector Unionization Frameworks for Labour Relations Industrial Relations Systems Approach – John Dunlop “Open-system” Industrial Relations – Alton Craig Political Economy Approach Overview of This Book Resources Case Incident 2 The Environment Introduction: The Environment Economic Environment Macroeconomic Environment Government Economic Policy Industry-and Firm-Level Demand Other Economic Trends Affecting Labour Relations Technology Demographics Social Environment Political Environment Divided Jurisdiction Legal Environment Human Rights Legislation The Canadian Charter of Rights and Freedoms Resources Case Incident 3 Employers: Objectives, Processes, and Strategy Introduction: Employers: Objectives, Processes, and Strategy Management Objectives and Processes Efficiency or Productivity Control Employer Labour Relations Strategy Factors Affecting an Employer’s Labour Relations Strategy Possible Employer Strategies Strategies of Canadian Employers Importance of Labour Relations Strategy Alternative HR Strategies or Approaches to HR Management High-Performance Work Systems Employee Relations Programs Employee Communications Staff Recognition Programs Employee Involvement Forms of Employee Involvement Employee Involvement Under the Collective Agreement Employee Involvement Outside of the Collective Agreement Further Considerations for Employee Involvement Programs Outcomes of Employee Involvement Diversity Management Resources Case Incident 4 Unions: Objectives, Processes and Structure Introduction: Unions: Objectives, Processes and Structure Unions In Canada Extent of Unionization Types of Unions Union Objectives and Processes Improving Terms and Conditions of Work Protecting Employees Against Arbitrary Management Action Providing a Process for Conflict Resolution and Employee Input Pursuing Economic and Social Change Union Structure and Functions Union Local Independent Local Unions National and International Unions Labour Federations and Congresses Labour Councils Other Features Of Union Structure Resources Case Incident Case Incident 5 Governments, Labour Relations Boards, and Other Parties Introduction: Governments, Labour Relations Boards, and Other Parties Government Objectives and Processes Regulation of Labour Relations Processes Regulation of Labour Relations Outcomes Protection of the Public Interest Regulation of the Economy Assistance to Industry Regulating Market Practices and Results Government Employers: Objectives Maintaining Office Labour Relations Boards Composition of Labour Relations Boards Board Responsibilities Procedure and Remedies Other Parties Courts Human Rights Tribunals Resources Case Incident 6 Union Organizing Drive and Certification Introduction: Union Organizing Drive and Certification The Decision to Unionize Why Employees Unionize Why Employees Do Not Join a Union External Factors Affecting Unionization How Bargaining Rights are Obtained and Their Significance Certification of a Union Organizing Campaign Application for Certification to Labour Relations Board Determination of Union Support Conduct During Organizing and Certification Process Employer Unfair Labour Practices Permissible Employer Conduct Union Unfair Labour Practices Remedies for Unfair Labour Practices Decertification Decertification Application by Employees Certification of a Different Union Additional Grounds for Decertification Successor Rights Resources Case Incident 7 The Collective Agreement Introduction: The Collective Agreement Introduction Collective Agreement Contents Mandatory Terms Union Recognition Grievance and Arbitration Process Strikes and Lockouts Duration or Term of the Agreement Voluntary Terms Management Rights Bargaining Unit Work Union Security Seniority Seniority: Application to Layoffs, Recalls, and Job Vacancies Discipline and Discharge Hours of Work and Scheduling Overtime Public Holidays Vacation Leave of Absences Wages Benefits Health and Safety Technological Change Contracting Out Union Business Prohibited Terms Resources Case Incident 8 Negotiation of the Collective Agreement Introduction: Negotiation of the Collective Agreement Bargaining Structure Possible Bargaining Structures Centralized vs. Decentralized Bargaining Informal Bargaining Structure Sub-Processes in Negotiation Intra-organizational Bargaining Distributive Bargaining Integrative Bargaining Attitudinal Structuring: Shaping the Parties’ Attitudes and Relationships Implications of Sub-processes in Negotiation Union–Management Relationship Types of Union–Management Relationships Factors Determining the Union–Management Relationship Negotiation Process Notice to Bargain Bargaining Teams Preparations for Negotiation Meetings of the Bargaining Teams Duty to Bargain in Good Faith First Contract Arbitration Strategies and Tactics in Distributive Bargaining Bargaining Power Conciliation, Mediation, and Interest Arbitration Memorandum of Settlement and Ratification Interest-Based or Mutual Gains Bargaining Interest-Based Bargaining: An Illustration Adoption of Interest-Based Bargaining Resources Case Incident Case Incident 9 Strikes, Lockouts and Contract Dispute Resolution Introduction: Strikes, Lockouts and Contract Dispute Resolution Strikes And Lockouts Functions of Strikes Significance of Strikes Factors Affecting Strikes When Can the Parties Strike or Lockout? Strike Activity and the End of a Strike Extent of Strike Activity Contract Dispute Resolution Types of Third-Party Assistance Other Dispute Resolution Methods Resources Case Incident Case Incident 10 Administration of the Collective Agreement Introduction: Administration of the Collective Agreement Management Rights Limitations on the Exercise of Management Rights Seniority Job Posting and Selection Process Layoffs Recall to Work Following a Layoff Assessing Skill and Ability Remedies at Arbitration Human Rights Issues in the Administration of the Agreement Employer and Union Obligations Obligations of Employees in Accommodation The Grievance Process and Arbitration Process Significance of the Grievance and Arbitration Process Functions of Grievances and Arbitration Benefits of Grievances and Arbitration Potential Concerns of Employers Regarding the Grievance Process Grievance Procedures Ownership of the Grievance Grievance Procedural Matters Settlement Agreements Arbitration Rights vs. Interest Arbitration Arbitrators The Arbitration Hearing Arbitration Decisions Arbitrability Cost of Arbitration Remedies Review of Arbitration Decisions Problems with Arbitration Discipline and Discharge Possible Grounds for Discipline or Discharge Progressive discipline Procedural Matters Issues and Outcomes at Arbitration Appropriateness of the Penalty Imposed Last Chance Agreements Implications for Employers and Unions Non-Disciplinary Measures For Innocent Absenteeism Non-disciplinary Discharge Responses Other Than Discharge Duty of Fair Representation Implications for Employers and Unions Resources Case Incident Case Incident 11 Public-Sector Labour Relations Introduction: Public-Sector Labour Relations The Public Sector: Size And Importance Scope of the Public Sector Importance of the Public Sector Development of Collective Bargaining in the Public Sector Why Public-Sector Employees Were Not Allowed to Unionize Employee Associations Collective Bargaining Rights Extended to the Public Sector Distinctive Features of Public-Sector Labour Relations Unions and Their Members Legislative Framework Establishment of Bargaining Rights Scope of Contract Negotiation Contract Dispute Resolution Recent Developments in Public Sector Labour Relations Political and Social Environment Public-Sector Compensation Resources Case Incident 12 The Future of Unions Introduction: The Future of Unions The Impact of Demographics Age Gender Visible Minorities, Aboriginals and LGBTQ Economic Trends Globalization Confrontation or Collaboration? Resources Case Incident Appendix A Cases Found: An Unsigned Card Are We “In The Zone”? Where’s The Money? One Last Chance Goodtimes Food Products Ltd. Red Falls Transit Authority Appendix B Grievance and Arbitration Appendix C Contract Negotiation Simulation Endnotes Glossary