Service Research and Innovation: 7th Australian Symposium, ASSRI 2018, Sydney, NSW, Australia, September 6, 2018, and Wollongong, NSW, Australia, December 14, 2018, Revised Selected Papers

Description

This book constitutes revised selected papers from the Australasian Symposium on Service Research and Innovation, ASSRI 2018. The conference was held in two parts on September 6, 2018, in Sydney, Australia, and on December 14, 2018, in Wollongong, Australia. The 9 full and 2 short papers included in this volume were carefully reviewed and selected from a total of 26 submissions, covering a variety of topics related to service-oriented computing and service science. The book also includes 3 keynote papers. Front Matter ....Pages i-x Front Matter ....Pages 1-1 Modeling Decision-Intensive Processes with Declarative Business Artifacts (Rik Eshuis)....Pages 3-12 Blockchain and Services – Exploring the Links (Ingo Weber)....Pages 13-21 Empowering Software Engineering with Artificial Intelligence (Hoa Khanh Dam)....Pages 22-32 Front Matter ....Pages 33-33 Preference Feedback for Driving in an Unfamiliar Traffic Regulation (Hasan J. Alyamani, Annika Hinze, Stephen Smith, Manolya Kavakli)....Pages 35-49 Indoor Positioning Knowledge Model for Privacy Preserving Context-Awareness (Abhik Banerjee, Amit Parasmal Borundiya, Himadri Sikhar Khargharia, Karthikeyan Ponnalagu, Lakshmi Rao Bhatnagar, Ragavendra Prabhakar et al.)....Pages 50-64 NERSE: Named Entity Recognition in Software Engineering as a Service (M. Veera Prathap Reddy, P. V. R. D. Prasad, Manjunath Chikkamath, Sarathchandra Mandadi)....Pages 65-80 Bit-Vector-Based Spatial Data Compression Scheme for Big Data (Dukshin Oh, Jongwan Kim)....Pages 81-92 Blockchain in Supply Chain Management: Australian Manufacturer Case Study (Elias Abou Maroun, Jay Daniel, Didar Zowghi, Amir Talaei-Khoei)....Pages 93-107 A Digital Interaction Framework for Managing Knowledge Intensive Business Processes (Madhushi Bandara, Fethi A. Rabhi, Rouzbeh Meymandpour, Onur Demirors)....Pages 108-122 e-mentoring Activities in Online Programming Communities: An Empirical Study on Stack Overflow (Elham Kariri, Carlos Rodríguez)....Pages 123-138 iRecruit: Towards Automating the Recruitment Process (Usman Shahbaz, Amin Beheshti, Sadegh Nobari, Qiang Qu, Hye-Young Paik, Mehregan Mahdavi)....Pages 139-152 Can Current Conceptions of Strategy Support the Formulation, Analysis and Execution of Service Strategies? (Hui-Ling Wang)....Pages 153-166 Front Matter ....Pages 167-167 A Statistical Approach to Explore the Effects of Business Model Change on Growth for the Airline Industry (Rajib Dutta)....Pages 169-175 Improving Airline Operations Efficiency via Flexible Business Process Management (Sumeet Kumar, Yingzhi Gou)....Pages 176-181 Back Matter ....Pages 183-183