ENGLISH

How To Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life

By Gill Hasson

Book information

Publisher
Capstone
Year
2014
ISBN
0857085670, 9780857085672
Language
english
Format
PDF
Filesize
1006 kB (1030102 bytes)
Edition
1
Pages
208\211
Topic
Business Management
Scanned
yes
Time added
2014-11-16 01:43:33
Библиотека;Самосовершенствование;Самоменеджмент и

Description

DON'T LET PROBLEM PEOPLE GET TO YOU!Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.This book will help you to: * Understand what makes difficult people tick and how best to handle them * Learn ways to confidently stand up to others and resist the urge to attack back * Develop strategies to calmly navigate emotionally-charged situations * Deal with all kinds of difficult people -- hostile, manipulative and the impossible * Know when to choose your battles, and when to walk awayWhy let someone else's bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people -- to make your life less stressful and a great deal easier.

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