Construction Business Management

Description

Construction is a risky business!  And unfortunately the reality is that construction company managers often lack the necessary “business management” skills needed to ensure the survival of their firms.  This groundbreaking new book is the first of its kind that consolidates critical business management topics, and presents them practically and accessibly by showing how they relate to the management of a construction company. Cover Contents Preface CHAPTER 1 Introduction Nature of Construction Business Primary Causes of Business Failure External Influences Internal Problems Business Strategies to Minimize the Risk of Business Failure Planning Strategies Plan Implementation/Control Strategies Financial Management Strategies Leadership Challenges Organizational Behavior Employee Motivation Individual Behavior Collective Behavior Ethics Summary Review Questions Exercises Sources of Additional Information CHAPTER 2 Company Organization Introduction Alternative Forms of Business Organization Proprietorships General Partnerships Limited Partnerships Corporations Type S Corporations Limited Liability Companies Joint Ventures Alternative Organizational Structures Functional Organization Structure Divisional Organizational Structure Matrix Organizational Structure Organizational Design Policies and Operating Procedures Summary Review Questions Exercises Sources of Additional Information CHAPTER 3 Risk Management Introduction Risk Management Strategies Insurance Insurance Contracts Insurance Agents Insurance Types Subcontractor Insurance Insurance Certificate Bonding Surety Relationship Bonding Agents Types of Bonds Underwriting Considerations Summary Review Questions Exercises Sources of Additional Information CHAPTER 4 Financial Analysis and Management Introduction Accounting Systems Primary Accounting System Secondary Accounting Systems Accounting Records Accounting Methods Financial Statements Balance Sheet Income Statement Financial Analysis Financial Statement Analysis Cash Flow Analysis Financial Management Summary Review Questions Exercises Sources of Additional Information CHAPTER 5 Strategic Planning and Management Introduction Planning Process Mission Statement Company Vision Strategic Assessment Strategic Objectives Company Strategies and Short-Term Goals Action Plans Performance Measurement Situation Analysis External Analysis Internal Analysis Strategy Formulation Strategy Implementation Strategy Evaluation Summary Review Questions Exercises Sources of Additional Information CHAPTER 6 Business Development Introduction Marketing Construction Services Marketing Process Market Analysis Demand Assessment Customer Satisfaction Assessment Competition Assessment Marketing Strategies Marketing Tools Marketing Plan Acquisition of Work Summary Review Questions Exercises Sources of Additional Information CHAPTER 7 Human Resources Management Introduction The Challenge Decision-Making Processes Company Culture Organizational Design Staffing Employment Manual Employee Development Leadership Development Succession Planning Performance Management Compensation and Employee Benefits Employee Retention Union Relations Safety and Wellness Programs Regulatory Overview Affirmative Action Age Discrimination Disabled Workers Discrimination Drugs in the Workplace Equal Employment Opportunity Preventing Violence in the Workplace Privacy Rights Racial and Ethnic Discrimination Record Keeping Religious Protection Sexual Harassment Summary Review Questions Exercises Sources of Additional Information CHAPTER 8 Information Management Introduction Information Requirements Hardware and Infrastructure Software Security Systems Company Security Policy Company Web Sites Summary Review Questions Exercises Sources of Additional Material CHAPTER 9 Total Quality Management Introduction Quality Concepts Quality Principles Supporting Elements Process Improvement Model Implementation Process Analysis Sustainment Effectiveness Assessment Summary Review Questions Exercises Sources of Additional Information Appendixes A—Strategic Plan for Pacific Constructors B—Case Study—Cascade Builders Annual Report C—Case Study—Northwest Constructors Annual Report D—Employment Manual for Western States Construction Company Glossary A B C D E F G H I J K L M N P Q R S T U V W Index A B C D E F G H I J K L M N O P Q R S T U V W