ENGLISH

Quality Beyond Six Sigma

By Ron Basu , J. Nevan Wright

Book information

Publisher
Butterworth-Heinemann
Year
2003
ISBN
0750655615, 9780750655613, 9780585458045
Open Library ID
OL7972387M
Language
english
Format
PDF
Filesize
1 MB (1221855 bytes)
Edition
1
Pages
188\201
Topic
Economy
Library
Mexmat
Scanned
yes
Time added
2011-02-23 10:11:24

Description

Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. Six sigma has both created avid interest and raised concerns among executives and its practioners. This is all very well for multinationals like Motorola or General Electric but how can it help small and medium-sized enterprises or the service industry? How do you ensure that solutions stick? Quality Beyond Six Sigma responds to this challenge and provides a practical implementation of the issues of Six Sigma, Lean Enterprise and Total Quality and aligns the 'hard' sigma message with the softer sustainable 'strategic issues'. The result is FIT SIGMA.

Similar books