ENGLISH

Offshoring and Working Conditions in Remote Work

By Jon C. Messenger , Naj Ghosheh

Book information

Publisher
Palgrave Macmillan
Year
2010
ISBN
0230248861, 9780230248861
LCC
HD2365 .O34 2010
Google Books ID
PxuBQgAACAAJ
Open Library ID
OL23962418M
Language
english
Format
PDF
Filesize
2 MB (1869008 bytes)
Pages
305\305
Orientation
yes
Scanned
no
Time added
2011-08-31 04:54:40

Description

As organizations seek to reduce costs, there has been a growth in service sector offshoring and outsourcing, notably to developing countries. However, despite a burgeoning literature on this phenomenon, little attention has been given to the working and employment that exist in the growing number of business process outsourcing/IT-enabled services' workplaces in developing countries.   The authors Ghosheh and Messenger address this by examining and providing an historical context of the development of the industry, with case study analysis in four countries where the industry is large or growing, and give policy advice from employers to policy makers on how the growth of 'good quality' jobs can be ensured as these industries grow and mature around the world.

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2010 · PDF