Cambridge VCE Business Management Units 3 & 4
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About the authors Author acknowledgements Contents Case studies List of case studies Key knowledge table Key skills-based terms used in outcomes and examination questions Overview of areas of study and coursework assessment Unit 3 MANAGINGA BUSINESS Part 1 Area of Study 1: BUSINESS FOUNDATIONS Chapter 1 Business foundations Chapter 2 Stakeholders and corporate culture Chapter 3 Management styles, skills and their interrelationship Part 2 Area of Study 2: MANAGING EMPLOYEES Chapter 4 Employees: business objectives and motivation Chapter 5 Training, performance management and termination management Chapter 6 Workplace relations Part 3 Area of Study 3: OPERATIONS MANAGEMENT Chapter 7 An introduction to operations management Chapter 8 Optimising operations Chapter 9 Corporate social responsibility and global issues in operations management Unit 4 TRANSFORMINGA BUSINESS Part 1 Area of Study 1: REVIEWING PERFORMANCE – THE NEED FOR CHANGE Chapter 10 Reviewing performance Chapter 11 Forces for change Chapter 12 Porter’s Generic Strategies approach Part 2 Area of Study 2: IMPLEMENTING CHANGE Chapter 13 Leadership and strategies to respond to KPIs Chapter 14 Seeking new business opportunities Chapter 15 Principles of the Learning Organisation, the Three Step Change Model and strategies to overcome employee resistance to change Chapter 16 The effect of change on stakeholders and corporate social responsibility Chapter 17 Evaluation of business transformation Glossary Index Acknowledgements
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