Leadership and Management in Nursing

Description

Completely updated in a new edition, this book utilizes widely accepted models of leadership, and recognizes time-related changes that have occurred in health care delivery and how nursing is practiced. With a heavy emphasis on the workplace, it covers legal and ethical issues, as well as improving human relationship skills. Additional topics include: The new health care system, Leadership theory, the interactive processes of leadership, and ethics An overview of organization and management Managers' responsibilities An introduction to the management of resources. This is an esential resource for any staff nurse! Cover Contents About the Authors Thank You Preface Unit 1 Leadership Chapter 1 The Health Care System: Environment for Nursing Leadership Learning Objectives Introduction Key Concepts The Rising Cost of Health Care Managed Care Managed Care Characteristics The Nursing Shortage Health Care Priorities Forecast for Health Care Nursing Leadership’s Heritage Case Studies Summary Putting It All Together Learner Exercises References Chapter 2 Leadership Theory Learning Objectives Introduction Key Concepts Definition of Leadership Process Model of Leadership Case Studies Summary Putting It All Together Learner Exercises References Appendices Chapter 3 Interactive Processes of Leadership: Communication and the Group Process Learning Objectives Introduction Key Concepts Communication Ten Basics for Good Communication Blocks to Communication Communication with the Health Team Team Building Leader’s Impact on a Group Case Studies Summary Putting It All Together Learner Exercises Web Sites About Cultural Diversity References Appendix Chapter 4 Decision Making and Conflict Management Learning Objectives Introduction Key Concepts Decision Making Challenge to Nursing Impact of Decisions Systems of Decision Making The Decision-Making Process Management of Conflict The Basis of Conflict Process Model of Conflict Management Case Studies Summary Putting It All Together Learner Exercises References Chapter 5 The Ethical Responsibility of the Nurse Leader Learning Objectives Introduction Key Concepts Ethics Strategies for Enhancing Ethical Decision Making in Nursing Practice The Employer–Employee Relationship Relationships with Other Health Care Professionals The Nurse–Patient Relationship Case Study Summary Learner Exercises References Suggested Readings Appendix Unit 2 An Overview of Organizations and Management Chapter 6 Organization and Management Theory Learning Objectives Introduction Key Concepts Overview: Organizational Dynamics Classical Theory Modern Theory Organizational Concepts Integrated Health Care System Case Studies Summary Putting It All Together Learner Exercises References Chapter 7 Overview of Nursing Management Learning Objectives Introduction Key Concepts Management Process Levels of Management Management Science Management in Nursing Objectives of Nursing Management Management Functions Standards Policies Systems of Nursing Care Delivery Restructuring Nursing Care Delivery Models Management Assessment Guide Case Study Summary Putting It All Together Learner Exercises References Chapter 8 Delegation: The Manager’s Tool Learning Objectives Introduction Key Concepts Delegation Assignment of Work Scope of Practice Liability Scalar Chain Decentralization The Purpose of Delegation The Process of Delegation Guidelines for Effective Delegation Principles of Delegation Barriers to Delegation Case Studies Summary Putting It All Together Learner Exercises References Unit 3 Special Responsibilities of the Manager Chapter 9 Maintaining Standards Learning Objectives Introduction Key Concepts The Climate for Nursing Practice Professional Basis for Quality Assurance Practice Framework Legal Basis of Nursing Governmental Regulations Risk Management Case Study Summary Putting It All Together Learner Exercises References Chapter 10 Motivation in the Work Setting Learning Objectives Introduction Key Concepts Definitions and Sources of Motivation Theories of Motivation Organizational Climate and Motivation Motivational Problems Case Studies Summary Putting It All Together Learner Exercises References Chapter 11 Monitoring and Improving Performance Learning Objectives Introduction Key Concepts The Performance Appraisal System Criteria for Nursing Standards Active Participation in Performance Appraisal Essential Elements Performance Appraisal Process Rewards Obstacles to Performance Improvement Case Studies Summary Putting It All Together Learner Exercises References Chapter 12 Legal Issues in the Workplace Learning Objectives Introduction Key Concepts Patient Safety and Quality Care Act of 2007 The Fair Labor Standard Act Equal Employment Opportunity (EEO) Laws Family and Medical Leave Act (FMLA) of 1993 Labor-Management Laws Case Studies Summary Putting It All Together Learner Exercises References Chapter 13 Managing Change Learning Objectives Introduction Key Concepts A Theoretical Perspective Change Strategies Basis of Change in Nursing The Change Process Stages of Change Change Agents Response to Change Evaluating Change Case Studies Summary Putting It All Together Learner Exercises References Unit 4 Managing Resources Chapter 14 Managing Resources: The Staff Learning Objectives Introduction Key Concepts Staffing Staffing Methodologies Management’s Role: Planning the Staffing Program Case Studies Summary Putting It All Together Learner Exercises References Chapter 15 Managing Resources: Time Learning Objectives Introduction Key Concepts Time Management Principles of Time Management Time-Management Strategies Barriers to Effective Time Management Case Studies Summary Putting It All Together Learner Exercises Suggested Readings References Chapter 16 Managing Resources: The Budget Learning Objectives Introduction Key Concepts Managing Financial Resources Financial Structure The Budgeting Process Related Budgeting Concepts Preparation of the Budget Case Studies Summary Putting It All Together Learner Exercises Suggested Readings References Chapter 17 Informatics in Nursing Learning Objectives Introduction Key Concepts Definition of Informatics Computers Nursing Informatics The Health Care Record Informatics Systems The Internet: A Resource for Nursing Future Directions Case Studies Summary Putting It All Together Learner Exercises References Index A B C D E F G H I J K L M N O P Q R S T U V W X Y Z