Communicating Across Cultures and Languages in the Health Care Setting: Voices of Care

Description

This book offers a novel approach to understanding the complexities of communication in culturally and linguistically diverse health care contexts. It marks the culmination of two decades of research in South Africa, a context that has obvious application in a wider international climate given current globalization and migration trends. The authors draw from a large body of evidence based across different sites and illnesses, scrutinising both the language dynamics of intercultural health interactions and the perceptions and narratives of multiple participants. Including a range of theoretical, methodological and empirical considerations, the volume sheds light upon qualitative research methods and their application in the intercultural context. This book will be a valuable resource for health professionals, medical educators and language practitioners as well as students and scholars of discourse analysis and the medical humanities. Front Matter ....Pages i-xvi Front Matter ....Pages 1-1 Prologue (Claire Penn, Jennifer Watermeyer)....Pages 3-23 The Context of Health Communication: Global, Local and Theoretical (Claire Penn, Jennifer Watermeyer)....Pages 25-57 Front Matter ....Pages 59-59 Methodological Issues: Approaches, Pitfalls and Solutions (Claire Penn, Jennifer Watermeyer)....Pages 61-116 Front Matter ....Pages 117-117 Islands of Good Practice (Claire Penn, Jennifer Watermeyer)....Pages 119-170 Language Diversity in the Clinic: Promoting and Exploring Cultural Brokerage (Claire Penn, Jennifer Watermeyer)....Pages 171-205 Verbal and Non-Verbal Dimensions of the Intercultural Health Setting (Claire Penn, Jennifer Watermeyer)....Pages 207-261 Front Matter ....Pages 263-263 Putting It All into Practice: Some Examples and Advice (Claire Penn, Jennifer Watermeyer)....Pages 265-311 Conclusions and Implications: Paradoxes and Principles (Claire Penn, Jennifer Watermeyer)....Pages 313-346 Back Matter ....Pages 347-368