Current trends in management consulting

Description

Introduction: Current Trends in Management Consulting. Anthony F. Buono, Bentley College. PART I: The Consulting Industry. The Anatomy of Network Building in Management Consulting Firms. Kari Lilja, Helsinki School of Economics and Flemming Poulfelt, Copenhagen Business School. The Role of Relational Expertise in Professional Service Delivery. Kate Walsh, Cornell University. Toward a Theory of Knowledge Arbitrage: Examining Management Consultants as Knowledge Arbiters and Arbitragers. Matthew Semadeni, Texas A&M University. PART II: Trends and Techniques in Management Consulting. Consulting and EQ: Enhancing Emotional Intelligence in the Workplace. Aaron Nurick, Bentley College. The Changing Role of Consulting in Project Management. Hans Thamhain, Bentley College. A System-wide, Integrated Methodology for Intervening in Organizations: The ISEOR Approach. Henri Savall, Veronique Zardet, Marc Bonnet and Rickie Moore, ISEOR, University of Lumiere Lyon II. New Directions in Linking Research: Employee Satisfaction as an Outcome or Predictor?. Kyle M. Lundby, Questar, Krisofer J. Fenlason, 3M and Shon M. Magnan, Questar. PART III: Reflections on Management Consulting. Change in Human Systems: From Planned Change to Guided Changing. Ken Kerber, 3Com Corporation. Transforming Consulting Knowledge into Business Fads. Bertrand Venard, ESSCA. Are we Producing Information Age Consultants? Reflections on U.S. Business School Course Offerings. Susan Adams, Bentley College and Alberto Zanzi, Suffolk University.