ENGLISH

Total Quality Management: Proceedings of the first world congress

By G. K. Kanji (auth.) , Gopal K. Kanji (eds.)

Book information

Publisher
Springer Netherlands
Year
1995
ISBN
978-94-010-4240-6, 978-94-011-0539-2
DOI
10.1007/978-94-011-0539-2
Language
english
Format
PDF
Filesize
16 MB (17037708 bytes)
Edition
1
Pages
618\611
Orientation
yes
Scanned
yes
Time added
2013-08-01 04:00:00
Production/Logistics/Supply Chain Management; Oper

Description

In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.

Similar books