ENGLISH

Global Business Etiquette: A Guide to International Communication and Customs

By Lillian H. Chaney , Jeanette S. Martin

Book information

Year
2006
ISBN
0275988155, 9780275988159, 9780313055225
LCC
HF5389 .M375 2006
Open Library ID
OL24929246M
Language
english
Format
PDF
Filesize
13 MB (13247715 bytes)
Edition
annotated edition
Pages
188\188
Time added
2011-06-04 13:46:07

Description

The breakneck speed at which business is going global requires a new breed of executives, managers, and front-line employees who are adept at the art of cross-cultural communication and can avoid simple misunderstandings that jeopardize multimillion dollar deals. Whether you are preparing for a long-term overseas assignment or a short trip abroad to meet with clients, customers, suppliers, or distributors, Global Business Etiquette will be an indispensable resource for understanding the dynamics of cross-cultural communication, avoiding embarrassing (and costly) gaffes, and successfully navigating the subtleties of social interaction. Drawing from their many years of research and training in the field; highlighting such important elements of communication as nonverbal gestures, dress, and gift giving customs; and featuring dozens of colorful examples and useful tips; the authors present a practical approach to interpreting signals and symbols around the world, overcoming stereotypes, and mastering the nuances of international communication.

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