The 2R Manager: When to Relate, When to Require, and How to Do Both Effectively
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I had occasion not only to read this book -- I also interviewed the author for an hour on my radio show Tom on Leadership, discussing the book and its contents. I've had over 100 experts on my program and Pete Friedes brought insights that I've encountered nowhere else. Friedes understands how managers and leaders can get off track, how we can get "caught" in our stories. The Relating manager may feel he's responsible for his people's success, or may say "I want this to be an enjoyable place to work" -- not realizing that all Relating and no Requiring means people don't grow, that under-performers don't get confronted, and thus the good people end up feeling let down. The Requiring manager may feel he's not there to be anybody's friend, and is uncomfortable admitting error or asking questions -- so he doesn't bond with his people, or truly get to know them deeply in ways that would allow him to better motivate them. The book progresses naturally from identifying your dominant style, to getting your mental game shifted, to baby steps toward new behavior, and on to advanced steps. This is a book that will deeply reward any manager who takes the time to apply its lessons.
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