ENGLISH

50 activities for emotional intelligence

By Adele B. Lynn , Eileen Klockars (cover)

Book information

Publisher
HRD Press
Year
2000
ISBN
9780874256017, 0874256011
Open Library ID
OL8382207M
Language
english
Format
PDF
Filesize
693 kB (709332 bytes)
Edition
Lslf
Pages
303\303
Time added
2009-08-06 05:14:26

Description

A collection of activities perfect for skill-building on self-awareness and control, empathy, social expertness, personal influence, mastery of vision and more. Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs. As trainers we must find ways to build these talents labeled EQ (emotional intelligence quotient). The 50 reproducible activities in this resource book focus on developing the following set of talents: self-awareness and control, empathy, social expertness, personal influence, and mastery of vision. Selected Contents Emotional Intelligence — What Is It? A Coach’s / Trainer’s Guide to Helping Leaders Improve EQ How to Use This Guide Guide to the 50 EQ Activities Suggested Training Formats Action / Reaction Visions Apply to People Too Advice from the Pros Steps for Growth More Reflections

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